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January 2024 by edwin stancill
We purchased a Lazy Boy recliner which is supposed to have a lifetime warranty on the working parts of the chair, well ours broke and I took it in back in May for a warranty claim now its January and I still don't have a recliner. I've spoken with Jonathan the manager several times as well as other employees and it always comes back to waiting on Lazy Boy.i didn't buy the chair from Lazy Boy I bought it from Rose Brothers who is supposed to handle the warranty. Definitely will not be purchasing from here again
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December 2023 by Ariel Decker
Was looking for a new couch and they were super helpful with the whole process. Found the perfect piece and they delivered it next day with no problems. Will be my go to furniture store from now on!
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December 2023 by Scott Hunt
We've purchased some Lazy Boy pieces of furniture as well as a Bassett bedroom suite. We've worked with Johnathan mostly. Each time he seems willing to deal and offer very competitive pricing. Recently, we ordered a new Lazy Boy powered recliner. Although it took a few months to get delivery we understood this was on the factory side not Rose Brothers.So far, this has been our go to place. They have a lot of furniture on hand, and they have zero issues with special ordering stuff.We did get a mattress set from Mattress Warehouse. The delivery guys were sloppy and banged the box spring against everything close to it. This was NOT the experience we received with Rose Brothers Furniture. The delivery guys were extremely careful, professional, and efficient.As I mentioned Rose Brothers is our go to place based on several factors. This being price, quality, and professional service. We'd easily recommend them to others.
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October 2023 by Jenny Minor
Some sales guys don't deserve a job. Customer Service the worst
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August 2023 by Junior Williams
I’ve been buying furniture from Rose Bros Furniture for 10+ years and have always, always, always been treated with the highest and upmost respect when I’m there. The atmosphere and the employees there have always been stellar and welcoming. I never leave without a smile on my face, after shopping there, with friendly and down to earth conversations. I’ve never been treated as a number/quota, but more like family. If anyone is purchasing furniture anywhere else, I’d highly recommend stopping into RBF to see what they have too before deciding, because the quality and prices of their furniture there, is well worth the trip. Can’t say enough good things about this place!
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August 2023 by Charles Brown
The staff was very cordial and professional. And assisted us through the entire process and provide sound advise and answered all.of our questions. This was a pleasant experience and highly recommend them if you are looking for new furniture.
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August 2023 by Johnny Akers
Kevin is true professional and very personable. He took great care of us and kept us informed of delivery throughout the process. I give Kevin and the whole Rose Brothers team my highest recommendation! I will definitely be seeing them again the next time I need any thing for my new home.
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August 2023 by Kelly Casebier
Made several purchases from here over the years and always have a great experience. The people are friendly and helpful without making you feel like you're being swarmed by vultures. Look forward to shopping here again in the future.
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July 2023 by Erica Babas
I've been furniture shopping here for years. I encourage anyone to visit them first. If they don't have it, they will get it for you. Prices are very reasonable. They have nice payment plans and great customer service! Thank you, Johnathon, Kevin, and Dan.
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July 2023 by Nicole Miller
This is the 2 or 3rd time I have bought from them. Very pleased with recliner that I just bought lazy boy all the way Kevin is the bomb. He will make you laugh and smile he is one kool dude in my book?
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July 2023 by Mrs T.
Nasty Customer Service in Dan! Refused price quote - none on website = Red Flag... want's location of where I live for price? really? Not accommodating of people with disabilities! !
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June 2023 by Dallas Reid
Outstanding customer service. They allowed you to shop without standing over you, and their staff was very helpful when asked about different items. Will definitely be shopping here again.
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January 2023 by Rosemary Adams
I just bought a couch from there and the customer service was outstanding. Ask for Kevin. He's very knowledgeable and knows the business well. He's not pushy and really listens to what the customer needs. I will be buying my furniture from there for now on.
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November 2022 by Whitney Clarida
My mom bought some furniture today and she let me know she had a great experience with Chuck. He was very kind to her and treated her nicely! Speedy delivery as well. Keep up the good work Rose Brothers furniture.
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September 2022 by Nancy Shepard
Delightful experience with Kevin and Johnathan buying a couch and loveseat.