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November 2023 by Lolly Jackson
Went to a Marine Chevrolet not even 2 years ago and got 4 new tires for $1300. Went to get my car inspected and needed new tires already before I would be approved. Told Marine Chevrolet and they offered me the same bum tires for 900 instead. I told them no thank you and came to Sam's Club. These guys were personable, quick and upstanding. They made my experience pleasant. I will definitely be using them for all my future tire needs. Their manager Scottie was also a truly upstanding guy. Thanks for making a very stressful situation more bearable.
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November 2023 by jeffrey andre
SAMS put tires on my wife’s 2020 Mercedes a little over a year ago. I thought I got a really good deal, except 20,000 miles later the tires were wore out.I brought it back in a the associate came out to verify the size, and ordered a set of Cooper tires. I paid the price and was told they would call when the tires came in. The call came in and I made the appointment. I arrived for the appointment, went about shopping and got lunch. I get a phone call to return, they ordered the wrong size tires. They wanted me to describe the person who ordered the tires. I said that’s not important, let’s get the right tires ordered. Once again I paid the difference in the new tires, and was told when they come in I would not need an appointment, they would take care of it right away. I was called again, and returned again. Started shopping and just started eating a piece of pizza when the tie department called. I walked over there and was informed they can’t put tires on German made cars!!!I was beside myself!! I live in Beulaville, I have now made three trips to get tires, each trip 70 miles round trip! They now decide they can’t put tires on Mercedes. He asked me again to identify the man who has ordered the tires, I pointed to him. He’s the shop “manager”! Incompetence at its finest.
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July 2023 by Star K.
Employees are wonderful- overall good store, however I am giving 2 stars because there isn't a lot of eco friendly sustainable products. If we are going to preserve our earth and it's beauty we need to have more options for the everyday consumer to choose things that are more sustainable. For instance- I 100% would have paid more for toilet paper wrapped in paper/ cardboard vs every single option being covered in plastic. This is just my two cents. Please Sams club, put more eco friendly sustainable products on your shelves.
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June 2023 by Lindo Mavulakuvaliwe
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June 2023 by Daniel Byrd
I ordered a hello Kitty sheet cake for my daughter’s 9th birthday from this location, a week before her birthday. It was suppose to also have “Happy Birthday Madison!”. We arrived to pick it up shortly before the party, and they gave us a white cake with nothing on it. They said their printer broke, but never called us to let us know that there were any problems. I need a call back immediately. This is absolutely ridiculous and unacceptable in every way.
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May 2023 by Courtney G.
I have been doing a lot of pick up curbside orders lately but today I needed only few things so I went in.. I enjoy walking the aisles seeing what profucts they have for the season. I've gotten few tops from there at great prices! Today they had a beer tower looked like American flag and some wine sample boxes that would be cool to do with spouse or friends! You can't see wine until you pour and sip to make your choices.. I'm intrigued!! Then I saw Budweiser sauces.. like I said lots of new stuff..
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May 2023 by Eric W.
Love this Sam's club but they have the SLOWEST pickup when ordering ahead in the app.
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April 2023 by Donnie Justin
Great customer service they KEPT MY APPT. AND WAS DONE IN THE TIME SLOT THEY SAID!!!!ALSO THERE FOLLIW UP IS GREAT
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April 2023 by Elizabeth G.
They have the best pharmacy people. The level of care and help is above and beyond. When not in the pharmacy, the people who work on the floor are always helpful. They will stop what they are doing, and go help you find what you need. I love my Sam's Club!
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April 2023 by Anderson Barnett
I managed tire shops for 2 competitors before I started my own business, so this is only the second time I've taken a vehicle somewhere I didn't work. I was traveling through NC on my way to Virginia when two of my tires developed a leak about an hour before they were due to close. I didn't catch the technician's name, but he was super friendly, courteous, and eager to help. None of the passive-aggressive nonsense you might get at some shops right before close. He was knowledgeable yet not condescending or over explaining at all, just a very approachable down-to-earth way of communicating with customers. I was impressed
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April 2023 by Anon A.
This place lets dogs eat off the table at the cafe (pretty sure dogs aren't supposed to be in here at all if they aren't a service animal, but of course the workers said nothing). Disgusting.
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April 2023 by Clint D.
Been a member for 2 decades. However today, I got treated with disrespect and refused a purchase of about $400 by the manager, Tasha. She interrogated me with questions about my family members address & birthdates that were on the membership also. All because I had a picture of membership card. I've used the card this way for several years because carrying a stack of cards is inconvenient. I understand that policies may change. But the way this manager choose to address it was absolutely insulting to the customers that support the business that pays their salaries. It is also rather disturbing that employees have free unsecured access to my family's personal data.
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October 2022 by Mackenzie G.
I bought one item. One item. With a small receipt in which obviously was for my ONE ITEM yet I still had to wait behind people with carts full of things just so everything can be scanned. Literally the dumbest concept and worst customer service as well. I don't even want my membership there anymore lol
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September 2022 by Two Crazy Donuts
Great service! Always clean and neat@
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June 2022 by Beth Witman
I made a huge order of 300 cupcakes that after a confusing order were iced wrong. The bakery manager fixed it by icing 300 cupcakes in 30 minutes! She was fantastic!
