Sears Heating and Air Conditioning offers home improvement services, including heating, cooling, windows, roofing, and kitchen and bathroom remodeling. They provide free in-home consultations with local experts who can discuss options, deals, financing, and payment plans. Customers have praised the company's technicians for being prompt, knowledgeable, and friendly. Technicians are known for their clear explanations and ability to build rapport with customers, even their pets. The company emphasizes customer satisfaction by assigning dedicated project managers to oversee projects from start to finish. Recent reviews highlight the courteous and knowledgeable technicians, with one noting that a technician advised on the best placement for a CO2 detector and kept them informed of arrival times. While some customers experienced frustrations with the automated system and scheduling issues, they appreciated the technicians' professionalism and quality work. One technician showed up early, explained the problem clearly, and resolved it efficiently, demonstrating the company's commitment to skillful service.
Richard helped me repair my washing machine. He was very kind, thorough, communicative, and timely! Back to washing clothes within a week!
December 2025
Frank was awesome! We could not be happier with his professional service and conduct.
September 2024
Technician was courteous and knowledgeable. Asking if I had a Co2 detector and let me know the best place for it to be placed in my home. He kept me informed of his anticipated arrival time.
