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June 2021 by Allison D
Have the best quality and lowest prices in flooring! They are always super helpful.
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March 2020 by Judy Stokes
We love the LVP flooring! Kathy was wonderful to deal with on color etc The men that installed it were great, fast and efficient and cleaned up afterward. We recommend Sherwin Williams Flooring just as we recommend Sherwin Williams paint products. Excellent quality!
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July 2019 by Jennifer Fountain
Never been
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April 2019 by Hannah Ballard
I called last week and set up an appointment for someone to come out and measure my house to give us an estimate for wood floor replacement. They were a no-show. I called 10 minutes after the appointment time to find out why, they answered that the person who would be coming was busy in a meeting and couldn't talk to me. They called back a few minutes later to say they actually had thought the appointment was for me to come to their office/ showroom and pick out the type of flooring I wanted. (I'd already given them specifics over the phone about what wood I wanted when setting up the measurement appointment and they said we could start with measuring instead).
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February 2018 by Jo Flynn
Everyone in this place is awesome. I wouldn't consider going anywhere else!
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December 2017 by stacey mckinney
I have been waiting 4 months for repairs on installation of wood floors and once Again today they no showed for a scheduled appointment. My husband and I both work and lose $ to take a day off. Floor repair was supposed to happen at 1:00 today and still no one has come or will answer when calling for an explanation.
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January 2015 by Bobby S.
If you value your time and money avoid this store at all costs. The Installation manager Jeremy has ZERO experience in the flooring industry . The flooring measurements kept changing as the job progressed . The layout of the carpet was done in such a way that the seams all spanned the center of each room in which the carpet was to be installed . We wanted the seams to run against walls not the center of a 18 ft by 13 room . We complained about the finished job to Angela the manager in the office and she was extremely confrontational and defensive . I called another store locally to inspect the work done and they were shocked to see how a simple job could be layed out so wrong. Over priced Carpet that we were told would hold up . Terrible customer service . The carpets already look terrible and worn where we walk . It's only been 6 weeks and the carpets look like they are 2 years old with wear . The fibers are all matted and it looks terrible . We don't wear shoes on the new floor , no pets and we vacuum daily . We are not satisfied at all and will never purchase flooring from them again . No call backs from the office , No warranty information on the carpets was given to us . The bill the kept changing and again changed the day of the job . Bobby Sherman
