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December 2023 by lorian richards
Loved how clean and homie the rooms were and how accommodating the two bedrooms suite was for my big family, and breakfast included was the cherry on top. Breakfast was good and had options for a continental style menu. But above all, the best part was how affordable the rate was...definitely recommend and definitely booking again when I'm back in NC!Food & drinks: Breakfast included and snacks on sale
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October 2023 by Brittani Hubbard
We stayed here about 7 years ago and went out of our way to make sure we booked here again for our trip this year. You can tell how much care and pride has gone into maintaining the rooms and property to the highest standards. While the decor and fixtures haven't been updated much if at all since we've been, everything has a feel of just recently completing a major renovation because of how well it is maintained. The lobby and common areas are sharp but still have a cozy and warm atmosphere. Whether you're going for a long weekend as a couple or family, or an extended business trip this place is worth the minimal extra few dollars you'll spend on your reservation compared to some of the local competitors. We had a handicap accessible room and while everything was accessible from a wheel chair position, the shower only had grab bars in the low/seated position and the tub itself was a regular basin. So if you are in a wheel chair full time, keep this in mind for transferring purposes, but if you have moderate mobility and use a combination of mobility aids, you may need to coordinate further with reception. 10/10 highly recommend and we will always stay here when coming to the area.
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October 2023 by mckenzie horton
Absolutely amazing experience! The staff was fantastic and super friendly. The rooms were clean and very homey. Stayed here for almost a month and was very sad to leave my toddler loved all the staff and the breakfast here! Definitely
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October 2023 by Jen
We needed a hotel because our home is being worked on and we are a family of 6! Not only did they get us right in but we could bring our dogs. When they found out what happened to our house they upgraded our room at no charge and wrote us an incredibly kind note. The staff is so friendly and they actually care. Rooms are very clean and they offer an amazing breakfast and dinner spread. I can't recommend this place enough.
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September 2023 by Taylor Hanagan
Now let me explain the three stars. Bear with me it’s lengthy. We stayed here about 3 weeks while we waited for a home on Lejeune. The staff 5/5. I’ve never met such RUDE customers. During our 3 week stay I witnessed a boy (young adult) call his Mommy and proceed to try to fight the cook over the breakfast being a few minutes late. They tried painting the cook as the villain while their son mouthed off. This cook has always been kind and mingles with the guests with zero issues. I was a needy guest being apart of a family of 5. Never did they complain and I felt they cared about us. BUT if you are coming with young kids or lively pets, request a first floor room. The walls and floors are paper thin. This is where I docked a star. I spent most of our time stressing over the comfort of our neighbors after one banged on the ceiling over my kids walking around the room. It became a personal vendetta for them all weekend they were here despite me and my husband trying to be respectful and make the front desk aware of others possibly being upset. My second star being docked was due to the laundry room and the fitness room. There had been no cleaning solution in the fitness room for weeks despite there being a sign asking people to clean machines after use. The laundry room had two working washers and three working dryers out of the four sets of each. The washers were filthy. The trap area was gunked up with dirt and other peoples socks, cigarette butts, coins, etc. Aside from that the laundry is free and a lot of meals are free. The staff is great. It’s affordable. Despite my complaints I’d absolutely stay here again given the choices in town.
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June 2023 by Joseph Patterson
Listen! This place is absolutely amazing. We had the 2 bedroom suite and it's just a hotel experience beyond anything imaginable. The complimentary buffet-style breakfast was very substantial, see pictures. Then they had complimentary social nights on Monday, Tuesday, and Wednesday and I captured the taco Tuesday night and it was amazing! The rooms were in excellent condition ?. There were Dove hygiene products for hands, face, body and hair. And to the staff, they were very professional and helpful. Maria helped us work a miracle for our stay there and Marvin was very hospitable and interpersonal. This was a great overall experience. ??Rooms: The rooms were spacious, and very well kept and the kitchenette was a major convenience.Food & drinks: Breakfast was simply delicious each morning. The complimentary social meals were exceptional. This service is not commonplace at most hotels for FREE! There was also free beer and wine for the social.
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June 2023 by Juana Kravitz (Sabertooth18)
Great stay! Breakfast was good. Room was beautiful. Bed was alright but pillows were a bit too soft for my comfort. Staff were nice.The pool wasn’t heated up. Arctic ?❄️ polar cold on a warm spring day. The pool was needed to be cleaned out a bit too.Also, the gate to get into the pool area was kinda confusing. You have to use your keycard to open, while pressing down on the door handle and reaching over the fence the push the door exit on the opposite side of the gate at the same time. Not sure why there’s no sign to explain that. Overall, good
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May 2023 by Rachel Littell
This has been by far one of the best hotels I stayed at. The rooms were spacious they have a small kitchen in each one. It's complete with everything you need to cook and eat with. The hotel was very clean. The service was great. Each employee greeted us with a smile and were friendly. Social hour Monday, Tuesday, and Wednesday nights was great way to connect with other people. Marvin was great host made everyone feel welcomed. Housekeeping was great. If I ever needed anything any employee was able to make that happened. We will definitely come back.Rooms: They have spacious rooms. Each room comes with a kitchen.Food & drinks: Breakfast was great. You had a great variety of food. From something to grab on your way out the door, to a hot breakfast you can sit down and eat.Social hour mon-wed nights grab a bite to eat and meet people.
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March 2023 by Lynne Gerhardt
I am done staying at dumps to save $20. This was a first class place. The staff was awesome, the rooms were spotless with very comfy beds, the breakfast was good, and the outdoor fire pit was a great way to unwind in the evening. I will stay at a Staybridge every chance I get.
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March 2023 by Amy S.
I was very disappointed with this hotel being it's rated as a 4.6 star hotel. The room was nice, however there were "unmentionable "stains around the perimeter of the bottom of the beds (on the linen part) and the pullout sofa bed was in horrible condition & felt very gross/dirty to sit on. The pots & pans in the kitchen were rusted & stained with old food. Honestly the most unsettling part was the giant cockroach in the bathroom. I mentioned it to the front desk clerk the following day who tried to pass it off as a "North Carolina waterbug " what? No, it definitely was a German cockroach! I work as a property manager in multi-family housing & I see these & treat for them on occasion & we are trained to know about them . There was another one we saw 2 days later! My biggest concern was that one was going to hitch a ride back to PA with me, so I slept with one eye open & had to shake all my belongings out when I got back home. The breakfast was ok , if you like milk carton "imitation " eggs. The popular friendly guy (Marvin) picked on my daughter every morning because she didn't answer him when spoken to made it quite uncomfortable to the point she didn't want to go down for breakfast after that. I overheard him saying some nasty stuff to his coworkers not realizing I was her mother. He seems all friendly, but watch what you say. Overall I was not too happy with the Staybridge suites, won't stay there again nor will I recommend it.
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February 2023 by Jade Irving
Everyone here from the front desk to the morning breakfast was pleasant and helpful! 2 people made the stay amazing and that was a guy doing the morning breakfast, can't remember his name, but he was such a joy greeting people in the morning, and one of the front desk ladies was very helpful. I wish I could remember their names to give them the proper credit they deserve for making my stay an absolute delight.
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December 2022 by JCS Art
Great staff! The rooms are perfect for a long stay. The beds are comfortable. The social hour is a ton of fun Marvin is so much fun he gets everyone laughing. The location is far back in a plaza which makes it hard to see from the main rd but once you have found it it's is easy to find again. There are many restaurants, supermarkets and places to shop. It is an older hotel but I have really enjoyed my stay and I've been here for 2 months.
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November 2022 by Talanx
Great experience. Rooms were nice and clean. Service was great. They even had free dinner on Mon-Wed. Who does that? They knew us by name when we left and felt like family. Definitely will return.
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October 2022 by Rebecca lynn
This hotel is the best hotel in Jacksonville. First off the staff are ALL wonderful, caring and polite. Free hot breakfast there’s so much to choose from it was delicious. The rooms are spacious and come with everything you need. Clean rooms and comfy beds. Beautiful outdoor fireplace to relax at and they even have a basketball court! Certain days of the week they even have FREE DINNER, and shall I mention FREE LAUNDRY!!!!! You just need to provide your own soap and sheets. They don’t sell laundry needs there which would have been nice, but with everything they have I can’t complain. I will never stay anywhere else but here from now on, and I suggest you stay here as well. The only negative thing I would say is the chairs around the outdoor fireplace need to be updated. Book your stay now!
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October 2022 by J Morales
Perfect to stay for Marines family day and graduation. Delicious breakfast. Excellent employees. Lovely facilities. 100% recommended. We were 3 adults and 1 kid, comfortable beds and the sofa bed too.
