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January 2024 by Michelle Flores
I stayed at this hotel 4 years ago and was not impressed. My daughter is currently staying here at least for one last night. I highly recommend that choose ANY other hotel. The staff here have the worst attitudes. They completely lack customer service skills. I can only assume the girls who work the front desk are the only options. The room was not clean. There are roaches! And what I assumed to be bed bugs. They constantly tried changing the price of the room after we paid and then threatened to vacate her from her room for no reason other than proving the room had been paid. Of course when management was around they'll were well behaved. My daughter has been bullied and disrespected by these ghetto front desk clerks. Jacksonville has no shortage of hotels. If you like being treated with kindness and respect than do yourself a favor and do not waste your money here!Rooms: Roach infestedNoteworthy details: Rude, disrespectful and lazy staff
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December 2023 by Thomas Williams
Scam stay away, working on banning from military.
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November 2023 by Jayden Ryan
BUGS. BUGS. BUGS. For $57/night, you definitely get what you pay for. Absolutely gross.
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October 2023 by Yvonne Wade
Rooms were disquisting. Not to mention it was not ready when I arrived. It smelled like Bleach, and a old Mop. As well as the shower head full of mold. The floors in the hall way were dirty and smelled bad. Will not be going back ever.
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October 2023 by Jaleel Heerah
Well I guess it’s true what they say… YOU GET WHAT YOU PAY FOR!!! As soon as I walk into the room the pungent clammy moist air fills the room. The floors were wet due to how humid it was in the room. The bed sheets were dirty and smelled like sweat. The towels were not clean and had stains on them and even hair. I asked for more towels and never received them. The halls were dirty and smelled horrible. I recommend to not stay here.Nearby activities: None.
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October 2023 by Elisabeth Pittack
The rooms are nice. The people who work here are absolutely amazing and very helpful!! The location is easy to get to and not far from shopping and yummy food. Very reasonably priced. Pet friendly as well.
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July 2023 by jimmy fingers
My last two experiences on Wednesday evening check-ins with Talina Marie were excellent. She very nice, friendly, sociable, accommodating and polite. Definitely an asset at your front desk. Definitely will stay here weekly if she is working Wednesday evenings.Brothers Seafood HouseRooms: Decent for the price.Noteworthy details: Front desk associate Talina Marie
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July 2023 by Annah Bryan
When we arrived Elizabeth was at the front counter waiting to greet us with an attitude. We got up to our room and it was alright. There was a couple times when I had gone down and had small interactions with her and she expressed the same gross attitude. When we had first arrived in the room there was not a single shower towel to be found. We had to go downstairs and ask for some. I returned my towels as I was directed to do at around 8:30pm and she told me “don’t do this again or else I’ll never be able to get out of here.” On the last night of our stay we had came up to our room after having been at the beach. Attempted to get into our room and it wouldn’t open. Not because of the keys (we tried all three of our keys) we walked down the hallway to one of the women cleaning the room she was very sweet and sent up a maintenance man to attempt to fix the door. We got in. We went out again…assuming our door was fixed. We got back up stairs and were locked out again. It really wouldn’t be that big of a deal if Elizabeth would have had a kinder attitude. She basically refused to look me in the eyes and threw a fit as if I was causing her trouble by being locked out of my room. (The lady who helped us before said they have had multiple issues with people being locked out of this specific room 305 and didn’t know why they are still attempting to book people in the room without having fixed the lock). Elizabeth should not be working at the front desk as a representative for this hotel. We also stayed here an entire week and not once did we have our trashes taken. We were only given two pillows and there was two top sheets as blankets, which were not changed at all. It’s either freeze to death under the thin sheets or wake up in a puddle because of the muggy weather. The photos online look nothing like what these rooms look like either.
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July 2023 by Cody12 Godwin
I mean you get what you pay for I guess but what a joke? The rooms were disgusting I'm talking used hand soap used shampoo bottles they never changed out the top of the fridge had a inch of dust the floors were just terrible turn your whole foot black if you didn't wear socks. You only get two pillows and no blankets just a terrible experience all the way around only reason I gave it two stars is because the staff there are good people
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July 2023 by A M
Saw some of the bad reviews but thought the pictures made it look newly renovated and thought it'd be good. Turns out they were just spit and polish over the old.Cheapest weakest mattress, stained sheets, ragged towels, half broken chairs. But it was cheap so I guess I got what I paid for. During the 2 day stay I walked out of the bathroom to find strangers in my room. They claimed they were given my room to check into. Outraged i went down to the lobby, the man that entered my room apparently went somewhere else, and was told the hotel "lost" my paperwork so they didn't know anyone was in that room. That it was no problem since if that happens they trust the "customer" sent there will just open the door see all of your personal belongings and (trust the honor system) to close the door and go get different room. The lobby attendant saw no issue with the fact that if I hadn't been in the room at the time they are giving free access to my belongings to people... I heard 2 other guests have similar issues during my 2 day stay. I suspect it wasn't an accident but intended... tho I have no proof.TLDR Do not leave anything of value unattended in your room. There is also a dozen signs outside stating they aren't responsible for theft outside either... so just don't bring anything of value to be left unattended I guess. And use the deadbolt and latch!!!Didn't sample the dingy pool, have no breakfast options, and give no supplies for the kitchenette.
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June 2023 by baxter true
Don't bring the family. Had a reservation for last night and when we arrived the parking lot, which is very tight, was packed with people drinking and smoking weed and being obnoxious. One guy even told me he was the Manager while drinking a beer. Didn't even bother checking in. The exterior looked nice but if I want a party room I'm going to the Triangle, at least they know what they are.
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May 2023 by Amer Alamer
Rooms were decent for the price but the whole hotel is kinda ugly and stinky. Weird people stay here and I guess military and contractors. We weren't bother by this at all though. The gym they have is barely basic but it'll get the job done if you know what you're doing. Service was alright, the staff were nice but they lack in initiative meaning you'd have to go to them for everything you need or want for your room. But if you need a hotel near lejune this ones is pretty much next to the gate so I guess they're are suburban studios near camp lejeune. Overall decent but if you're on PTad get a nicer hotel.
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April 2023 by Katerina Alameda
Well thought I change my review. After 8 long months at this hotel, we are off to our next destination. And it saddens me. This hotel is like home to us. Very comfortable. The staff are amazing and go to the lengths to help you in any way. I'm really going to miss everyone here. This is the absolute best hotel I been too. I was able to cook my own food here, got to see some amazing sunsets here, meet alot of amazing people, ate at some great restaurants near by, and always had a comfortable night's sleep. And I was able to do my laundry here. I hope one day we can return and catch up. Until then, thank you for making our stay the best ever. Sheena and Robert.
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April 2023 by Daniel Wilson
? the staff are always so friendly and kind, not to mention the location is superb. However, the price is really affordable that being said is yes there will be problems on occasions. I make reservations almost every week since February and the prive is worth it.
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April 2023 by Brandi K
Room wasn't clean. Phone didn't work. Was only given 2 towels for our 5 day stay and if needed more had to take dirty to desk and get more. Only 1 roll of toilet paper was given. No dishes, utensils etc at all and we had a kitchenette suite. Very loud in the hallways/room. Very dissatisfied with booking. Will never stay at this hotel again
