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December 2023 by Rien oneal
Friendly and a very clean shop!
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October 2023 by Nayelie Gainey
Horrible experience
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July 2023 by Rhonda Meeks
When you want to provide self care you go get a manicure, pedicure etc. and you also want excellent customer service. Well not at top nails. They do good work but awful customer service. Sorry, I can’t tip on that! I will look for a more professional salon, but if you want to feel like a robot is doing your nails , go for it!
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May 2023 by vickie dowell
They took amazing care of me and did an excellent job, I will be back. Thank you for making me feel so comfortable and pampered without fuss ???
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April 2023 by Lisa
Went in to Top Nails on my way home from work to get my lip waxed as I always do when I went inside there was a man at the reception area and a woman sitting at a station No customers so I said I would like to get my lip waxed and the guy looked up and so did the lady and he said "come back at the end of the month when the lady comes back. I looked puzzled because they had no customers this was the second time I went to this establishments and was denied service. The first time I was with my daughter-in-law and was told "I'm by myself I can not do your nails.. Needless to say I will not be returning. Smh
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March 2023 by Frank Jones
I tried Top Nails on a whim as it was on the way home from work. It was clean and orderly. The pedicure tech was friendly and professional. She was very thorough and skilled. There was no wait and the equipment was very well maintained. I'm going to return and see if this quality service is the norm.
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February 2023 by Angelina S.
I went in to get nails for the ball and good lord... I asked for an almonds shaped, French tip full set with some little pearls. They didn't have pearls- that's no issue. She used diamonds instead. They laid so deep into my cuticles that they hurt for about a week. Additionally, they didn't use the file under the tips of the acrylics so I had an obscene amount of acrylic under there. It was embarrassing when my palms were faced up. The kicker was when it came time to pay. The full set price was a little above average- $50 ish. They charged $20 for almond shape alone!! And then $10 for "design". It was literally French tips. They said they threw the diamonds in because they didn't have what I wanted. That was nice of them, but shoot, they're already charged me $20 for a shape! They came out cute, but not worth the pain and hole in my wallet. Also- the diamonds all fell about by the time the ball came around. (4 days later)
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December 2022 by Akasha J
This the only nail salon I go to when I’m in Jacksonville. Love it love it love !!!!! I’m transgender and they make me comfortable.
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August 2022 by Jesse Weaver
My wife has been going here for a few years now. Top notch customer service and exceptional results. Level 3 pedicure is absolutely AMAZING!!! Would reccomend Danny and Kim to anyone who needs a good set of nails done expertly.
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July 2022 by august lake
everything was going fine at first.i paid 55$ for gel, medium coffin.my nails are bubbly, and the skin around my nails are cut and bleeding from the file. i will not be going back.Service: Gel manicures
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June 2022 by Cheryl Goodspeed
Never go back there again and they need to be closed they are so rude
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May 2022 by Ariel G.
If I could give ZERO I would. So I come in a had a little residual glue on 2 nails that I wanted to soak off but he said no it's okay he'll file it. All my other nails were completely clean. The guy who is apparently the owner started doing my nails and I asked for coffin ombré nails. He did the shape and confirmed that I liked it and I agreed because I did like the shape. (He had an attitude because while shaping I kept asking him to fix things i.e. him filing my nails uneven and lopsided.) he also was talking about me to the other nail tech and mimicking the things I was saying. He told me the price and I said okay. Here's where it gets off. He does one nail fully to see if I liked it and it was bad.. I mean BAD. I figured maybe he's not good at ombré at all so I was going to get something else. So I tell him I don't like the nail and he cuts all the nail tips off and the one he put the acrylic on and says that I need to go somewhere else. And leaves my nails horrendous. I asked him if he could take what he put on my nails off and he said no I wasted his time. And left my nails like this saying someone else will take it off at another salon. I WILL NEVER GO TO THIS SALON EVER AGAIN. FIRST AND LAST. I WOULDN'T RECOMMEND ANYONE ELSE GO HERE EITHER.
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April 2022 by Althea Smith
The lady got mad at me for asking for an extra coat of polish because the first layer was so thin that I could see through it. I tried to explain that I could see through the layer. I was nice about how I asked. But she argued with me. I was shocked and disappointed. I BECAME QUIET AND DIDNOT TIP HER!!!!!!Service: Gel manicures
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March 2022 by Chrissy Peek
This is the best nail salon in Jacksonville! The owner is so nice and my service is always perfect! I have been coming here for years and have seen some rude customers come in an out and they have always been professional. I HIGHLY recommend Top NailsServices: Waxing
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March 2022 by Krys J
Brought my 12 year old for a Mani for her bday, was told that she couldn't do "complicated" designs and to go elsewhere. Then came back for a plain white pedi for myself on a different day at around 515 pm and was told she "didn't have time to do it because a client was coming"...there was not a single soul inside the salon at that time and when I asked her what time she closed she quickly said 6pm. Which is not reflected on her window where the hours are. So I guess if she doesn't feel like providing a paying customer with her services, she'll just shoot you an excuse.