-
December 2025 by karen smith
Love my new phone! Customer service was the best!
-
December 2025 by Deborah Cummings
The sales rep was very helpful. He walked me through my New Phone he showed me how to work it and he was very nice. I was seeing more customers to him.
-
December 2025 by Wallace Carey
Cecil was so knowledgeable today. Would recommend this store. Also, Rusty was very helpful.
-
November 2025 by donald shultis
Recently visited the US CELLULAR store on western extention in Jacksonville NC looking to change out our phones. Having been a customer since 2004 we wanted to keep thier services which is even better now that they've merged with T-Mobile.
Once in the store, we were immediately greeted by Anthony, the store manager.
He walked us through many different options and plans and we did upgrade to the s25fe phones.
The phones are great but it was Anthony's personality, knowledge and professionalism that absolutely made the sale complete for us.
I would recommend this US CELLULAR branch office to anyone looking to upgrade or change plans.
Great people, atmospheric's and displays.
Highly recommend 👌
-
November 2025 by Logan Bass
Awesome experience! Came in wanting the new cosmic orange 17 pro max and my guy Cecil got me hooked right up! Awesome customer service, highly recommend! Also want to mention Rusty for his customer service as well!
-
November 2025 by Cliff Brown
Cecil was amazing. Very helpful and polite and told me about promotions I didn’t know I was eligible. THANK YOU CECIL
-
October 2025 by John Miller
I had an absolutely incredible experience with Rusty Bowden at UScellular. From start to finish, he went above and beyond to make sure I was taken care of. Rusty was knowledgeable, patient, and genuinely cared about finding the right phone and plan for my needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free.
It’s rare to find customer service this good these days — Rusty truly deserves recognition for his professionalism and kindness. If you’re going to UScellular, ask for Rusty Bowden — you’ll get a 10-star experience even if the rating only goes up to five!
-
October 2025 by David
Great place! See Rusty he we help yo to the max.
-
October 2025 by Debbie Coleman
Cecil Maxie was so helpful! I appreciate his willingness to go the extra mile.
-
October 2025 by Wendy Johnson
Just left upgrading my son's phone and Cecil was absolutely amazing. He was patient, kind and knowledgeable.
-
September 2025 by Peggy Walton
Anthony help us today with my husband 's phone. It would not charge. My husband had been working and sawing wood. Some sawdust particles blew into the charging end. Anthony was able to take a small pick and clear it. He was very helpful and check it with charger. It worked. Thank you so much!
-
September 2025 by Hap Alexander
Thank you, Cecil, for your help!!!
-
September 2025 by Dennis Newkirk
Awesome Team!! Rusty and Anthony very professional.
-
August 2025 by Ryleigh Mitchell
Rusty helped us out today and was spectacular. I would highly recommend coming to this us cellular and speaking with Rusty. 10/10 visit!!!
-
August 2025 by Nancy Ortiz
Great customer service!! Great personality and advice!!
