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March 2024 by J. P.
I went here during normal business hours (4:30 p.m. on a Wednesday) to find it randomly closed. There was no explanation posted on the door.
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January 2024 by Daniel Johnson
The employees are kind, and willing to help. Unfortunately, shelves haven't been getting stocked in months, maybe close to a year. I work nearby and need parts and supply often, but most of the time have to continue on to lowes or home depot because the store is empty
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January 2024 by Joel Ortiz
This store is always closed or when they are open they barely have anything in the shelves. Honestly if your not going to bother selling stuff or helping customers please just sell it or close.
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December 2023 by Ronnie Currie
I wish the owners would sell this place to someone who would stock the shelves. This place is super close to my house and would be much more convenient than traveling to Lowe’s in High Point or Greensboro, but unfortunately this place never has anything I need. The shelves are practically bare in many parts of the store.
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November 2023 by Greg Williams
The owner refuses to restock the store. Ever since the new ownership it has continually gone down hill. Extremely disappointed, thanks for ruining my local hardware store.
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September 2023 by Sherry
I do not understand the positive reviews for this place. My husband went there two months ago to fill propane tank. No one working including several men knew how to fill the tank! He ended up buying a new tank of propane somewhere else. He called yesterday to make sure someone would be there before going to get tank filled. He was told someone would be there after 3 pm. Drove there and was told the one person that knows how to fill tank wasn’t there! Called again today and was told the same thing. Also told they closed at 5. Arrived at 4 pm and they’re closed. What a useless bunch of so called employees!
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June 2023 by forlorncornstalk
This is a really good hardware store, haven't been in one in several years that has this good of a selection of items you need for most things around the house. Beats going to lowes hands down.
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March 2023 by Flackobanks Banks
They will up charge on never fixed equipment and try to still your equipment poor service
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December 2022 by Brent Walker
Good spot for finding what you need quickly. Good spot for propane fills as well
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December 2022 by Charles Ramsey
I want to take this time to personally thank the owner and employees of my True Value Hardware store in Jamestown NC! I called because I knew I wouldn't make it before closing to get propane for my Motorcoach! They said don't rush we will be waiting and ready for you when you get here! There's a cold front coming this week thanks to them and there great customer service I'm good to go!
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October 2022 by Tina Nuse-Tolar
Helped me find a specific hardened bolt and took me right to it. Great selection! Caleb and Jennifer are a great help!
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September 2022 by Charles Winn
The owner/management shouldn't allow people to work in the store when they don't have very much knowledge (much less a working knowledge) of hardware/equipment etc. The associates (3 young people) are PITIFUL. Had I not been able to eventually locate what I needed, I would've been out of luck. They were even LESS knowledgeable than big box store associates, and that's saying something! You would think a local hardware store could at least hire a retiree or two with hardware store knowledge/knowledge of product location. Sad. VERY sad.
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August 2022 by DC TECH
Well stocked, organized, friendly staff. Rather go here than Lowes or Home depot, but they have the things you need without the chaos. That home town hardware store environment is nostalgia producing, and their location is perfect when you are between the major cities on a jobsite and need something now. Clean floors, well staffed, and the staff KNOWS exactly where things are when you ask them! Yeah that's word in my book. Nice place you got there folks. Look forward to my next visit.
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August 2022 by Ren Calamba
Service and employees are great. However, you have to be picky about what you buy out of there. Went there to get some Gorilla Glue for my daughter. When we got it home, it was clearly old product and it wouldn't even come out of the container. It wasn't worth the 5$ to drive back and get it rectified since I bought the last one.
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August 2022 by Edith M. Johnson
No offer to assist with removing lawn mower from car, hold the door open or assist with finding wretched wrench extender to change spark plug in riding mower, even though I told him that I have never done it before. Last time I used this store location, I went in to pick up my lawn mower,, that I had dropped off for servicing and they brought out the wrong one, that was much smaller and cheaper looking, even though I gave them the ticket check handed out at the time of drop off. The customer service sucks and they always appear to be understaffed. Maybe, that's why they don't extend themselves to help customers or assume everyone that comes in are pros and know what they are doing.
