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December 2023 by Sara Gibson
The past several times prescriptions needed they always have an excuse of why running behind, even told me one time their system glitches and didn't receive and for me to call the doctor back to resend. Their recordings never are close to time that medicine is supposed to be ready. Always at least 4 hours for a prescription. I will be finding a new pharmacy.
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December 2023 by kelle burton
First I’m aware of the season meaning how busy it can be for all pharmacies. I anticipate holds when and if I call. Today was unreal. I was on hold and then it transferred over to the pharmacy, they kept picking the phone up and then putting it back on hold without making me aware that they would do that. THREE TIMES. Then when the male pharmacist or pharmacist assistant answers, he’s bothered. And just not helpful. I called a different pharmacist company and got my prescription transferred. It’s inconvenient however the other place is helpful and kind.
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December 2023 by kanga311
As others with low reviews noted, the customer service at the pharmacy is the absolute worst. I wish I could rate them zero stars. They gave me expired prescription medication last month and said it was still okay to take. They took over three hours to fill one script for my family member. They even knew he was waiting in the store and he felt AWFUL; eventually he had to leave. When I asked why it took so long, the operations manager told me “we have 600 prescriptions to fill every day.” Zero empathy for people and a horrible attitude rather than just owning up to their mistakes and apologizing for being rude and slack. We will not return to this location to fill medication. Avoid this place.
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December 2023 by Aaron Richards
All I can say I didn’t have a good experience here. Very rude and honestly I don’t think I would ever come to this location again... not even for a drink. Customer service had a bad attitude and this is not how you conduct business I’m sorry..
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October 2023 by kdogkluv
One of the slowest pharmacies I have been to. Wish I could give them less than 1 star.
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May 2023 by Michelle Varel
The pharmacy made a huge mistake on my daughter’s medication. Gave it to me with out properly mixing it first literally gave me the unmixed powered of the medication. When i went to pick this medication up a women in front of me was shorted her 90 day meds for 30dah supply and she paid for the 90. This is unacceptable
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December 2022 by Fin
Always a great experience. I've moved so my regular Walgreens is 20 min away and still make the trip every time even though there's one 2 miles away. Fantastic staff especially the pharmacy techs, like Jessy. Always greets with smile and calls me by name.
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October 2022 by Luis Granada
The doctor sent me medicine but told me to not go so soon, I went a good couple of hours later but when I went the medicine still wasn't ready. The lady at the counter told me to step to the side and that it would be around another 15 minutes. When the medicine was finally ready I went up to the counter again and was met with rudness and told to go to the back of the line. I explained that I had already made the line and was told to step to the side while it was finishing being ready but they did not care and made me make the extremely long line all over again. As I was not told I had to wait in line again and made to wait even longer this whole process was ill handled and extremely frustrating.
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October 2022 by Holly Valli
The employees here are always nice. But if you ever do a 30 minute order and it gets delayed, call the store and cancel not the number they text you. Whoever that is, is very very d*** and rude.Or you could just tip well and get it delivered to your house in under 30 if you use Instacart.
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October 2022 by Karen Golden
Thank you to the pharmacy and the staff for always helping me with my needs .Muhammad and his staff are always looking out for me on my medicines and allergies and I thanj them for that
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September 2022 by Eve Adams
If I could give zero starts I would. Came to this location to pick up an order the drive thru stated to come inside, okay no problem. I proceeded to go inside and went to the pharmacy counter to wait. Three people stood behind the counter talking and laughing for several minutes. No one came and greeted me or asked me if I need assistance. Until someone else came from the back and into the pharmacy area to ask if I had an order to pick up. Do better and greet your customers instead of continuing to have a conversation as if no one if there waiting to be helped.
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September 2022 by Benny Hoffman
I truly wish there were a way I could give this establishment zero stars. If you can schedule a vaccine anywhere else in the world other than going to this place, PLEASE DO SO! Shameful experience today. SHAMEFUL!
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May 2022 by Phillip Patterson
Terrible customer service. I get a text about a prescription refill being ready. When I get to the drive thru (after waiting 10 min in line) she says I need to get in the back of the line because my prescription is not ready. I told her I would be back tomorrow. Received a the next day saying prescription has been delayed. Why... Also, one prescription I get I need a needle for the injection. She said I need to come inside to pick up the needles because they can't sell needle at the drive thru. For 8+ months I've pick needles up at the drive thru. Just terrible....
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April 2022 by Jamie M.
I will NEVER go to that pharmacy again. First, a called in prescription by my dentist for an antibiotic (infected tooth) was never entered into their system. Second, no one bothered to attend the drive-through. When I asked the personnel inside if the drive-through was open I was told yes, but they don't attend to it if they're busy inside. Third, when I called to see if they got the prescription which my dentist called in for the 2nd time, I was told that they didn't have it! I asked them to check again and finally they admitted they had it. This is incompetence at the highest level.
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April 2022 by Elizabeth Finneran
Always a great experience. I've moved so my regular Walgreens is 20 min away and still make the trip every time even though there's one 2 miles away. Fantastic staff especially the pharmacy techs, like Jessy. Always greets with smile and calls me by name.