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March 2024 by Robert Lewis
Great staff
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February 2024 by James Parsons
Great professional experience fast and easy
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April 2023 by Brian Hall
Prompt & accurate service, exceeded expectations.
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February 2023 by Brittany Walton
Everything went well and quickly. Would highly recommend
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February 2023 by Chris Warner
If you go here use Missy.
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April 2022 by DiY Expeditions
I called their corporate number, scheduled an appointment and was assured that someone would meet with me to do my taxes in person. I kept my appointment as agreed.. BUT unfortunately, when I arrived, I quickly learned that HR Block had lied me & had no intention to meet me as recorded in the telephone conversation. As a matter of fact, When I arrived, I was told that they didn't even have any tax preparers on site! Then once there, I was told that they would scan my documents, send them to who knows where. Excuse me!! First, No reputable company would ever change their modus operandi at last moment without as much as notifying their faithful customers of 20+ years of that change. Second, No Honest or respectable company would ever schedule to meet a customer in person (while knowing) that they wasn't going to provide the service they are offering. Most people call this "Bait & Switch" - Well, I along with most of their customers will never return to HR again.
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April 2022 by Peter Finch
Good service but remote sucks! Want to see who I am dealing with.
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March 2022 by John Stevens
Despite H&R's rising fee's, My family and I have been using their services for over 20 years! They actually felt like family and honestly, Considering that they are the only one that has ever done my taxes & I couldn't have ever imagined thinking of finding another company to prepare my taxes. Unfortunately, This year, I am having to do just that!... When I called today to set up an appointment, they said that they don't take appointments. That they were just acting as a drop off. I asked to explain, she said bring your taxes there and the employees would do it at their house. I said no person to person tax preparation as stated on HRs website? No, just drop off. I asked, can I set up a time to meet and discuss my taxes with someone? She said No. Just drop your information off.... I said I need to speak to someone doing my taxes but was told no!!!... Let me ask, who in their right mind would trust their tax, social security, birthdates and such, in who knows who's home? Being prepared by who knows who? Maybe outsourced to China??? Who knows! No Thanks, H&R BLOCK! I WILL TAKE MY $$$ and BUSINESS ELSEWHERE ... I am really disappointed in how you decided to start doing business in 2022! But again, I will take my 20+ yr business where I am appreciated. Not just my money
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February 2022 by Ann Hudler
there arent staff to prepare taxes, sending returns to offices that are in different counties, staff that don't wear mask, and very unprofessional dressed and attitude, multiple calls to office with no answer or returned calls to customers,even calls rerouted to call center weren't returned,concerned and frustrated all our information has potentially been compromised
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February 2021 by Samantha Roark
The people that work there are nice.
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February 2021 by Julie Miller
The price you charge for preparing a simple return, I feel is to high.
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February 2021 by Tanya Robinson
The service is always thorough and accurate.
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February 2021 by Rick Eldreth
The like home feeling you get there.
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February 2020 by Zoie Prince
Melissa Rash is excellent, professional and friendly!
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January 2020 by Dawn Teachout
H & R block has always always been great and the refund advance is awesome.
