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August 2023 by Elizabeth H.
I took my car here after it was making a noise. They replaced my pulleys and serpentine belt. The car was still making the noise and a couple days later it wouldnt start. It ended up the alternator was bad. We took it back to this shop and had it replaced. Went to pick it up and my car wouldn't start. We had to jump it off In the parking lot. I then replaced the battery. Not even 6 month later my alternator went out on my way to vacation. I was 5 hours away and had to stop and replace it. I called Marks when I got home and was told it was under warranty but they had to have the original one back. I explained to her I had to give it to the part store so avoid a fee. she told me without the original alternator they would not warranty it out, or refund me the cost of the new alternator. Do not waste your time with this business. They will not stand behind their work or the parts they replace. You want a good mechanic go see Chris at Blue Ridge Tire and Break at 336-846-8473.
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May 2023 by Cindy Miller
Mark and Traci, his wife, are so kind and they don't mind taking the time to explain things to you.
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February 2023 by Beth Comisky
Great service!
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February 2023 by simon stickel
Good quality service.
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April 2022 by P. M. Mann
Thorough, expert, conscientious, honest mechanics. Reasonable prices, especially when considering the qualities already mentioned. They stay busy with local repeat business, so you may have to be patient with their turnaround time, but they will do the job right the first time. On the very rare occasion when something unforeseen might come up with your vehicle repair later, they do stand behind their work. They have always given me their best, and that's why I have kept coming back with all of our vehicles for the last 20 years or so. It hurts to wait sometimes, but I have never had a complaint about their work, or the friendly yet professional way that they treat their customers.
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April 2022 by David mtnman
I needed an inspection for my truck, and I was in and out within 15 minutes. Quality service
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January 2022 by Bo Glenn
The wheel on my boat trailer locked up due to a bad bearing. I made an appointment and took the trailer in. Although the shop was very busy, Mark and his mechanic went right to work on the wheel, repaired it in 20 minutes and I was on my way. The price was very reasonable. It was refreshing to have a garage honor their commitment to do good work on time and under budget.
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December 2021 by Amy Ikall
Be cautious when picking up your vehicle after getting work done here! When I picked up my vehicle it was making a horrible sound. I called and talked to them and they said to bring it back but it was close to their closing time and I was scared to drive it. I jacked it up and found my wheel was loose! Wheel bolts were finger loose! I corrected the problem and called back to just inform them of the situation which could have ended very badly! Never got an acknowledgment of a mistake and was told this was because my aluminum wheels reacting badly with the steel of the wheel hub causing corrosion that made the wheel loose. What?? If that were the case then my wheels would be potentially loose every time my tires get rotated. Have had that car 4 years and NEVER had that issueAnyway- nice people but they could work on communication- price was double what they quoted and didn’t call to discuss other repairs- and accepting responsibility for mistakes. BE CAREFUL
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December 2021 by Danny Brown
Nice friendly place
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January 2021 by Shannon Olive
Mark is a very reliable mechanic. It's hard to find someone in the area that performs quality work.
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September 2020 by Andrew Lipto
WARNING....the actual price was 3 times the estimate, they should have called and asked me before doing work, ABSOLUTELY certain I could have done better on price
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December 2019 by Steven Severt
Good place for inspection
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August 2019 by scott thomas
Great people great work. Saved 100 dollars or more. Thanks
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August 2019 by Deborah Allen
Great services and reasonably prices. This is the only place I would take my car.
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May 2019 by Sierra Miller
They always do a great job and are much cheaper than other places.
