AutoZone on S Cannon Blvd in Kannapolis, NC, is a top destination for auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the helpful and professional staff, highlighting individuals like Rachel and Chico for their exceptional service. Rachel stands out for her honesty and willingness to assist, including installing batteries and helping with key fob replacements. Chico is noted for his kindness and knowledge, making a positive impact on customers' experiences. However, some reviews mention a less-than-pleasant experience with a grumpy employee, contrasting sharply with the overall positive atmosphere fostered by the majority of the team. The store is recognized for its quick service and friendly customer care, with several customers expressing gratitude for the assistance they received. Overall, AutoZone in Kannapolis is commended for its outstanding customer service, making it a preferred choice for many local residents seeking auto parts and support.
I wanted take the time to speak on how satisfied Mr Chino made me by come to his store. I really hope this organization appreciates you. Thanks again. Mr Wright
January 2026
Very helpful and tried to help even though I wasn't completely prepared
December 2025
Lisa helped me out so much when i had been to another autozone twice that gave me the wrong parts! She was SO kind & helpful; Thank you Lisa!!!!
