AutoZone on S Cannon Blvd in Kannapolis, NC, is a top destination for auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the helpful and professional staff, highlighting individuals like Rachel and Chico for their exceptional service. Rachel stands out for her honesty and willingness to assist, including installing batteries and helping with key fob replacements. Chico is noted for his kindness and knowledge, making a positive impact on customers' experiences. However, some reviews mention a less-than-pleasant experience with a grumpy employee, contrasting sharply with the overall positive atmosphere fostered by the majority of the team. The store is recognized for its quick service and friendly customer care, with several customers expressing gratitude for the assistance they received. Overall, AutoZone in Kannapolis is commended for its outstanding customer service, making it a preferred choice for many local residents seeking auto parts and support.
Shoutout to Johnathan for being so kind and extremely helpful! Plus for being outside in the heat! Went above and beyond to ensure I got the correct part and even helped install it. 10/10.
June 2026
I came in right before closing time and the greatest employee of all time Paul hooked it up and got a new battery in within 10 minutes of interaction after almost being stuck stranded on a Sunday night. If I owned an establishment I would look no further than to have Paul run that ship. Give that man a raise
May 2026
Amazing service, I had a school project where I had to reach out and ask about battery cleaning, one of the Employees, Brandon V. Was very helpful and showed me the steps, also recommended me a ratchet and socket set at a reasonable price!
