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February 2024 by Joy Honbarrier
Just left the store @ 5:20 on 2/9/2024 & by far this store has the rudest employees. They had racks out on the floor & kept yelling at customers for looking through them. They employees gathered up front and was talking about their customers & how they can't read signs. All these items are donated & I can't believe management would allow this. We were told by an employee this goodwill is not apart of the other goodwill so that's why customers are not allowed to shop from the racks they have on the floor. If this is true it needs to be disclosed to your customers. Several people walked out and one employee was extremely rude to an elderly customer. This needs to be addressed with your staff as this is so unprofessional.
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February 2024 by Miky T
I love this place. You always find the coolest stuff here. The staff is usually friendly.
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February 2024 by Kristin Oxbrough
I shop many goodwills in the area and have shopped in this store on a regular basis for over 6 mos. They have the same group of long term employees who are the RUDEST group of women i have ever encountered. They can frequently be heard gossiping about the customer within earshot of other people on a regular basis. I will be contacting corporate about my recent experiences in the store and i hope the women that work there read this. I hear them being rude to customers on a consistent basis and i'm not going to tolerate it anymore. They are like women bullies. I realize this is goodwill and I am not expecting customer service but today i overheard them for the second time discussing me and what i'm looking at and putting in my cart....its simply none of their business. When people check out i hear them openly discussing their personal business in front of other people. It's unprofessional and needs to stop. This is my very first google review and I feel like it needed to be written.
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October 2023 by Luke Wells
This location has lost their mind on pricing. Stuff sits for weeks because of it. Do better
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July 2023 by Estefanía
The place was clean, smelled good and was very organized. The employees were really nice too. Also… there are great finds!!
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June 2023 by Sharon
Well organized, especially the clothing sections. Seems better stocked w decor items than CLT GW stores. Has dressing rooms unlike CLT GW stores. Helpful employees. Worth the trip from CLT. Appears to be clean.
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February 2023 by Tasha Ann
They currently close at 8 pm according to the sign, but the employees now decided that they close at 7:30/7:45, since when we arrived, the lady at the front instantly said- “We’re closed” We said no, you all close at 8 pm, you have 15 minutes. She replied with “Well you have 5 minutes.”Goodwill Management, please correct your signage and I would recommend not blocking the exits with carts since that’s considered a fire hazard as well.
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February 2023 by Bonnie Coutee
I went in looking for a piece of luggage. I bought some items and they will not fit in my 1 luggage piece. Found a really nice carry-on luggage that is in excellent condition. Also got it for cheap.?
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December 2022 by Bill Blount
The goodwill is a treasure ship I've got some of the greatest deals or finds here than any other thrift store
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November 2022 by Johnny Beavers
The store is very clean and organized the people who work there are so helpful couldn't ask for better the store is located in kannapolis North Carolina in the cloverleaf plaza I give this place AAA
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November 2022 by Rodney Hill
Very good spot to get nice inexpensive clothing
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November 2022 by T. Villar
Easy highway access, this is a great store for furniture, accessories, clothing, shoes and alike. Prices are good, except prices for art work are outrageous, inexplicably. Great staff, and very clean store.
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November 2022 by Carol Haney
Very friendly, decent amount of goods.
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August 2022 by Tommy Stover
Excellent store everything is organized and well placed items are in good condition
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July 2022 by Dianna Morgan
This one of the nicest cleanest Goodwill stores I’ve ever been in and everybody was smiling and friendly and that’s something you don’t see every day :-)
