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March 2025 by Goddess Mckoy
I was in the market for a quality leaf blower and found one at Harbor Freight. The model I was initially interested in was priced at $56; however, in the fine print, I discovered that a required battery brought the total cost to $156—very disappointing. Instead, I opted for a corded version priced at $82. Unfortunately, after making two round trips totaling 90 minutes each, I realized the unit was defective. When I returned it, the cashier attempted to persuade me to exchange it for another one, but I declined. I repeatedly said REFUND!
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March 2025 by Chase Hartsell
The availability online means nothing. I've been to this store every weekend for the past 3 weeks for the same 6 basic things that any hardware store should have and every time it says they're available online but when I get there the shelf is either empty or full of the metric version of what I need. Employees must not know the difference between SAE and Metric. Pretty sad. I'll go to Lowes or Home Depot from now on if I need something on the weekend and can't wait to go by the Salisbury store when I get off work.
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March 2025 by Eddie Braz
Find what I was looking for, thanks
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January 2025 by Tom Redish
Friendly staff and clean store
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January 2025 by Jennifer Hicks
Luis-manager. We are, as a society, so happy you got promoted to manager. Little tip: being rude to the customers, and rushing everyone, because "you suddenly got busy" but "can run 2 registers at once" is not an effective management technique.
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January 2025 by Stephanie ward
It's ok ..staff not to friendly..
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January 2025 by Robert Sitze
Will not issue rain checks at this location.
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December 2024 by Tyson Domiter
If I could give 0 stars I would. I paid 320$ for a 30 inch 5 drawer toolbox on October 29th because I was starting a new job and needed it. I was hesitant to buy it because the manager said that toolbox orders typically take 2 weeks. But whenever we went to look it up and double check she said I would have the toolbox the following Monday which was November 4th. I showed up the following Monday to pickup my toolbox and it wasn’t there. Nobody had a tracking number nobody knew anything. I have now went to the store a total of 3 times(every Monday) to pickup my toolbox. Nobody knows where it is. Had to call customer service to figure out what is going on, the store can’t cancel my order, the head honchos can’t cancel it. Customer service said my toolbox is “expected to arrive” dec 3rd literally 40 something days after I had ordered the tool box. I will never order a single thing through this company ever again. Never will I ever buy something from this store ever again. I don’t even know how this company hasn’t ran out of buisiness yet
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November 2024 by Double DownDeals
Trash customer service. The female that’s working today has horrible customer service skills and does not represent the company well.
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October 2024 by Mark Drake
Don't buy anything worth more than $100 here because more than likely it will break or have some type of issue. I bought a brand new Predator 6500W generator from here, followed all the instructions and used it. It started to shut off, then wouldn't restart. Had to return it the same day, wasted $20 worth of gas too. Cheap products.
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June 2024 by Amy Fielding
Great for cheap tools, when you need them. We have bought a good bit out of here. They have nice staff as well.
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May 2024 by Shelley Loomis
Conveniently located .close to kannapolisand concord. Very reasonably priced !
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May 2024 by Travis Redmond
Good prices for goot stuff...
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May 2024 by Linda Grebler
They are always helpful with the coupons, so you get the most out of your money
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May 2024 by Stephen Potocnak
Love Harbor Freight! One of my favorite stores, always have what I need, prices are hard to beat!! Regular customer to this store.
