Public Storage in Kannapolis offers convenient storage solutions with a friendly, professional staff. Customers can easily reserve a storage unit online with no fees or commitments, and they have the option to skip the counter by using the online eRental to move in quickly. The facility is clean and well-maintained, and the staff, especially Heather, provides exceptional customer service. Heather is known for going above and beyond, whether helping find lost keys, answering questions, or offering personal assistance. Although the location does not offer outside storage for boats, staff members like Heather are helpful in directing customers to other nearby facilities that do. The property operates with a kiosk system, and staff members like Crystal demonstrate professionalism and excellent customer service skills. Overall, Public Storage in Kannapolis is praised for its clean units, helpful staff, and focus on providing good customer experiences, making it a reliable choice for storage needs in the neighborhood.
