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March 2023 by Tammy Chaney
The manager is super good, friendly.
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October 2022 by Anna Marie Crim
Plenty of room excellent prices ?
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September 2022 by Susie Davis
Very nice storage units and the offer of the truck for free is awesome.
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July 2022 by Lauren Wimmer
Would not recommend this place. They don’t charge you a late fee until after the 5th the over lock doesn’t go on your unit until the 10th but they lock you out of the system after the 1st. Makes no sense. Also if you cancel your lease on the 10th and take your stuff outta storage they don’t pro rate and you have to pay for the full month. Also they’re collection process is very aggressive worse than your credit card company. Plenty of places to take your stuff with better processes and procedures.
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April 2022 by Ann Davis
Very nice storage units and the offer of the truck for free is awesome.
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January 2022 by Michele
The staff is very kind and friendly
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December 2021 by Reality C.
RENTERS BEWARE !! TERRIBLE place. CREEPY, old, homeless guy sleeps in his car there every night (and sometimes during the day). They'll tell you it's because he's doing "security". NO. His windows are COMPLETELY covered with towels, sheets, etc. He's sleeping. IF he's looking out, it's through a peep-hole or crack. CREEPY. IF they had told me he was there BEFORE I moved in, I would have NEVER done it. Now I have to find ANOTHER storage company to switch to. Pain in the *ss. IF you EVER plan on accessing your stuff after hours, after dark, in the middle of the night, etc., look somewhere else !
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June 2021 by stan solages
pnc bank really wish there were more artound this area
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April 2021 by Brian Fistler
Friendly service. Very tight manauvering a 26 foot u-haul around the buildings, but anything less would be a cinch.
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August 2019 by Stephanie Nelson
I had my stuff stored here for 4 years Awesome no bugs and no rats I was so happy
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July 2019 by John S.
DO NOT RENT UHAUL HERE!!!! Extremely disappointed in UHaul business. Rented UHaul in Chapel Hill, NC and was told I could save $30 if I dropped the truck off at AAA Self Storage in K'ville (I had planned drop-off in W-S on Marshall St). This was 26 miles out of our way, but saving $30 seemed worth it. WRONG!!!! Three problems emerged. 1) We were told to drop off on the business property lot; but at 8 pm the property was closed; so we parked in grass directly in front of business and left key and contract in drop off box at entry gate. We were a bit leery about this--for good reason! 2) Next problem: Since we were concerned about dropping off in front of business, we called at 9 am the next morning and were told: "We have no record of your truck; we don't see your truck anywhere." We were stunned! Forced us to drive back to AAA by which time, the receptionist said, "Oh, we found the truck. One of our managers took it without leaving any documentation." So, 26 miles +26 miles out of our way to be told that. 3) Turns out, dropping off truck at AAA in Kernersville added 10 miles too much to our estimated mileage; so we had to pay extra. The lowered cost ($30 savings) I am sure was to incentivize us to drop truck off at less-busy Uhaul businesses so that they can get inventory. BUT WE HAD TO PAY $10 (plus 26 + 26 miles!) to HELP them. We explained this. "Sorry, nothing we can do!"
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September 2018 by Allen Gottfried
In kinda a weird location but great service and nice clean units. Getting a larger moving truck is a little tricky at this location
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January 2016 by Howard White
The manager Crissy is very professional, and very good at her job. If I ever have a question or need that requires attention she takes care of it immediately, or in less than 24 hours. My overall experience with her is very satisfying.
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January 2016 by Tiffany Clement
I loved my experience at this facility. The staff is always pleasant and helpful. Every unit i was showed while i was looking was always clean and the property was very neat. The staff was very helpful while i was trying to figure out what size best fits my needs. I love the fact that there is a free move in truck included, Huge Bonus! I definitely recommend this business for my friends and family near by.
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January 2016 by Hilary Frazier
The Kernersville AAA Storage facility has been an excellent place to store the things I haven't had room for since I moved this summer. The unit was nice and clean when I moved my things into it and the grounds have always been clean and well kept as well. The management and staff have always been exceptionally helpful and friendly. It's been a joy to do business with these people! Excellent security on premises too. It makes me feel comfortable to know there are always cameras watching and a secure gate system, keeping would be thieves out of the storage units. I highly recommend this location for all your storage needs!!
