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December 2023 by Marvin Stutts
Big wills Truck shop are friendly, knowledgeable, I took my semi truck in to have my DEF system checked out they ended up replacing the whole system did a great job , now those of you that have read my reviews in the past know I'm going to tell good and bad , although they did do a great job it did take them three weeks to get the parts the length of time it took for the parts to be delivered is on the vendor they used once they recieved the parts I had the truck back . Over all my rating remains a 5 out 5 stars the shop was clean great attitude of all employees and a large parking lot I most certainly do recommend them if you're in the jKernersville Greensboro North Carolina area and need your semi truck fixed here is the place to take itMarvin StuttsRoute 1 logistics LLC
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November 2023 by matt v
DO NOT!!! towed truck to this shop, they did diagnostics, gave repair estimate for filter wash, after repaired billed us double price for work (off course truck still not running). After asked why bill is twice of price they told that was estimate. So nobody let us know that repair will be 3k more, even though no additional repairs was done as previous estimate. THIS IS PIRATES AND THIEVES NOT A MECHANICS, PROTECT YOUR MONEY, AVOID THIS SHOP EVEN IF ITS YOUR LAST OPTION.
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November 2023 by Ronnie Cheruiyot
Terrible place to repair your truck, the mechanics there has no idea what they are doing, they are just after soliciting your money. I took my truck to fix a simple thing like replacing a clamp but I ended up regretting. The turbo was replaced and was overcharged. How do you charge someone $2800 to replace a turbo. Be warned!!
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November 2023 by Zoran Dordevic
Tire changed really quick.But these guys are writing random invoices.First he said there is a 5% fee on a credit card, soon after job is done he said 12% and invoice came with 20% .He said I don’t know how much is a tax , so I put all together CREDIT CARD FEE- 60$.Beware !!!They are squeezing every dollar!
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October 2023 by Darnel Clapp
Needed emergency tire replacement. They came out in about an hour. Pricing was fair. No complaints
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August 2023 by Billie G.
Got me in and out as quick as possible. Very kind and hospitable staff. I would definitely use them again.
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August 2023 by Teresa Rayburn
Service was great. Very knowledgeable and diagnosed the problem quickly. Contacted our company to schedule work leaving us nothing to do but wait in there driver lounge offering us cold drinks while they completed the work. Would use them again in a minute.
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August 2023 by Carlos Atkins
Chris came out fixed my truck in the hot!! Very thankful for his hard work will use again and recommend to my friends!! Thanks again guys!!Service: General repairs & maintenance
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June 2023 by Kennith Frey
Big Wills truck repair was awesome ,pleasant, professional, knowledgeable, people who were right on it when I arrived,no lollygagging or screwing around. Even offered free drinks while I waited. Recommend these guys highly.
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May 2023 by Corey Sullivan
Excellent service. Chris came out to service my trailer. He was fast experienced professional and very helpful.
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May 2023 by Antwane Williams
CHRIS! PHENOMENAL MECHANIC GOT ME UP AND RUNNING IN NO TIME HIGHLY RECOMMENDED
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May 2023 by Braxton Doyle
I am a dispatcher at MMX Transportation and called the gentleman at Big Wills for a service call as I had a driver down with 2 blown tires in Kernersville.. They responded in a reasonable amount of time and got my guy moving toward his destination. Prices were reasonable for todays economy and the industry we are in! Thanks again fellas!!
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April 2023 by Ryan Williams
Chris came out and saved me. I was broke down in my U-Haul and he worked until he got me back on the road. He saved me from a days waiting for another truck and having to repack a new one. Great job and super nice guy!!
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April 2023 by Antione Majett
I had needed to get jumped off this morning, and Big Will's Truck Shop came out and had me back on the road quick. The service in which I received was excellent! I highly recommend Big Will's Truck Shop to any and everyone who wants great professional service!
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April 2023 by Mustang Man
I would prefer anyone to take their truck or trailer to these guys. They’re very professional and courteous and give you GREAT RESPECT .They go the extra length to make sure you’re satisfied with their service. If you call in for service, ask for Chris, he’s very professional and honest.
