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January 2024 by David & Rachel Byington
We have had several family members get their ears pierced by Rose and Natasha at this location and they were wonderful! They took their time to be sure the placement was right and explained how to care for newly pierced ears. Would recommend to others!
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November 2023 by Margaret T.
Employees of Walmart on main st need to find another job because they are worthless and is a HUGE inconvenience to help a customer. We were told in electronics about a service with a product. Got to the checkout in the front (yeah a real live person) and she didn't know anything. Two employees were sitting on the bench in front of the register, I ask them, they said they didn't know!!! I said "Well can someone find out?". Finally one got up and went to electronics. THEY ARE GETTING PAID TO WORK THIS WAY!!!!! I will shop elsewhere!!! Needless to say, I spent over $500!!
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November 2023 by Amber
MaryGrace is a phenomenal employee. She has exceptional customer service skills. She was very patient with my daughter. She took the time to explain the ear piercing process and what would happen after. She truly goes above and beyond. This location will be the one that we continue to shop due to our experience with her.
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September 2023 by Tori Widener
10/10 i 100% recomend coming here and having Marygrace shes so nice and talked me through the after steps of my pircings and found the right pircing placment that suited me and they have amazing jewelry u can pick from everywere u look and there is sum there everyone will love
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June 2023 by Gary P.
United health card u card holders listen up you may not be aware of this but many items in the grocery and health and beauty that can be paid for by ucard can not be put on ucard if you order on line I found our this week if yoy buy like tomatoes bananas Oranges etc on line they can not be paid for on ucard buttheu can be paid for on ucard if you buy in store, hope you understand what I'm saying there are items in the catalog if you order on line will not be put in your ucard but if you were to be in the store and bought it it would be on your ucard, my concern why are the not putting on the ucard on line the same as in store purchase
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March 2023 by Mike&Molly Burgess
Go see Maddie!! She is amazing!!!! All of our girls, ages 3, 4, and 5 got their ears pierced. She did outstanding!
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November 2022 by Neivy B.
Had my daughters ears pierced and Ashlan was absolutely amazing! Very gentle and professional. Would definitely recommend!
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June 2022 by Jody M.
Walmart Kernersville I just left the Walmart in Kernersvillle and had such a disturbing experience with a so called manager or 'lead' named Rico. I found a young boy crying in Walmart by himself and who had gotten lost from his mother. I walked him to one employee who said take him to customer service,I take him to customer service and went through three different people to have the boys mother paged. After a few minutes, I'm trying to calm the child down because he's crying inconsolably. One of the employees looked over and said 'Rico said to wait before calling the Mom.' Why in the hell would someone wait to page that boys mother? Even another employee questioned it. He was standing there with me for 5 min. crying for his mother?!I asked the employee should I take the boy to find his mother myself which I did. Rico finally walks up to me and basically accuses me of kidnapping the child. Excuse me, you weren't worried about the child 10 min ago! Rico was rude, raised his voice at me and was plainly incompetent at handling the situation. Walmart really needs to rethink who they have hired to be in charge of staff and the face of their store.
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May 2022 by Carol D.
Grocery pick up was scheduled between 12:30PM - 1:00PM. It is now 3:52 PM and word is order still incomplete. This is a repeat of the only other time we used this service 6 months ago. NEVER AGAIN. TOTALLY UNACCEPTIBLE. HOME DELIVERY IS OKAY. Our afternoon is shot, our animals alone since 10:30AM and doubtful if we can make evening church. DEPLORABLE!
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February 2022 by Spenser
Pierces ears and sells accessories, body jewelry and more at reasonable and affordable prices. Staff are willing to answer questions and go out of their way to assist you in what you are looking for.
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February 2022 by Lark
Tried to break a $20 bill and was advised that this was impossible on 1/31/22 at 2:25PM. Terrible customer service. Shopped here for many years. Will not do it again.
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September 2021 by Shadow C.
I had bought a Google Home for my mom for Christmas. Come Christmas morning she opens it to be a can of Ragu sauce. We where not only devastated but furious, that there "unopened packaging return policy". Had lead them not to check to see if the product was still there. We of course took it back to the same store to not return it but exchange it. The person at the service desk didn't even ask or considered to help us. We did get ahold of corporate. Who did help us and made them exchange it for us. They made us open the box when it was exchanged to make sure it was in there. I get home today to find a 24 pack of dog food only had 18 packs in it. Cant return it.I picked up a taped box that was suppose to have a hair bun band in it, I shook it to feel nothing rattling. I opened it and found nothing at all in it. I didn't buy it, I put it down open so no one would buy it. I made sure the camera could see I took nothing out. I didn't give it to a worker only because they have a bad habit of accusing people of stilling.I can not trust this store to have the product in the packaging. Always open things right after you buy them, if you must purchase from this store.
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February 2021 by Lara C.
Whenever there's an issue with my order, no matter how many attempts or rings or departments tried, nobody ever answers the phone. Then when you drive all the way back to speak to customer service, they immediately put it back on you without helping you troubleshoot in person unless you press them to. How in the world will I trust that if I leave and call corporate that they will answer?? Nobody in the building can either!
