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February 2024 by Ashley C.
We were able to purchase a few items here. The prices are fair and the selection is adequate. However the staff and customer service is poor. One guy was training and the person helping him was rude to him. I do not expect he will stay too much longer. I wouldn't. Then when we went to check out, the lady at the desk was mad because she had already counted her drawer; although it was not quite closing. The two ladies had an exchange about how everyone is mad at the cashier lady because they have to wait on her at the end of the night and the other was arguing that was not true. My husband and I walked away laughing because it was easy to see how they all hated their jobs. I felt very inconvenient to them. How dare I walk in and buy something. Most likely won't be back.
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August 2023 by Loumay Mendez
I love the “no pressure” shopping experience. I visit to browse new inventory regularly and always choose something marked down, that way I feel like I got the best deal :-)
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August 2023 by sky Lights
Keep looking they also have stuff in the back. I went back three times before I decided. I thought about rooms to go and ashley. I live in kernersville it's easier just to buy it here. You are going to spend less time and money. I will see how their delivery works out. I'm sure it will be fine. Keep u guys posted. Delivery was perfect.
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June 2023 by Bart Samuelson
Always plenty to choose from. Sales people give you just enough room to not feel pressured but still helpful. Delivery was awesome. I am handicapped and the person who was to to help move my old furniture couldn't because of a delay with the movers. The movers very graciously did for me and were quick and efficient. Very happy
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May 2023 by Teresa Suggs
My delivery experience was very pleasant and professional. There was extra care given in making sure everything functioned properly before leaving, and they were also extremely patient with our indecisiveness concerning placement of the furniture. Happy customer!!!Oh, and they arrived earlier than expected which was a plus for me!!!Thanks Colfax!!!
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March 2023 by PonyBoy71
We appreciate the variety, the no pressure sales and the delivery. Every person we had contact with did an exceptional job and made our experience enjoyable. We always start with Colfax furniture and most times we need to look no further.
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March 2023 by Taylor Allen
We came in 45 minutes before they closed, felt rushed the whole time. Literally was walking us out the door 10 minutes before 6:00 when we were still looking. Encouraged us not to buy anything right now because he was so ready to go. We ended up leaving 5 minutes before they closed and they locked the door right behind us & left before 6:00. Very unprofessional, we seen lots of furniture we wanted to buy for our new house we close on in a couple weeks and probably would have spent 5k here easy but, they will not be getting my business at this location.
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March 2023 by Georgia White
Even tho they didn't have what I was looking for the gentleman had lots of knowledge with what he had in the building and even checked Winston Salem for me. He had a great attitude and even tho it's rated 4.1 I would give it a 4.7 even a 5.0 if they had what I wanted.
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March 2023 by Kiki Riverawoods
Very friendly associates and very nice furniture but, a minor problem with the one in Kernersville. All of the associates was very kind but, I received everything except a nightstand because because the sales associate assumed that I didn't want it so, I had to pay again and asked the manager the next day for a discount. She said even though I was not in the wrong, she unfortunately didn't give it to me, but,She did offer to bring it to our place of residence personally because of the inconvenience of us moving that weekend and had to go back to the store to repay and get charged taxes again from our busy schedule.
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March 2023 by Jimmy Carter
Jim was great to work with. He knows furniture and we enjoyed his knowledge. The delivery guys were AWESOME very careful to ensure there was no damage getting the new pieces into the house. They were very helpful to move are old stuff to another room.
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February 2023 by Rachel White
The two salesmen I had at the two different stores, Hurly at Holden Road and Jim in Kernersville were so helpful and patient. The two gentlemen that delivered our furniture were so careful and considerate and might I add quick. We have a two story home and they were up and down and got everything set up quickly and placed just as we wanted. I would recommend Colfax furniture to anyone, I’ve bought a lot of furniture from them. But this was my first time getting it delivered and I highly recommend their delivery guys! It was so much easier.
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January 2023 by Bobby Eaton
I have a purchased furniture in the past from the Greensboro location, this was the first time at the Kernersville store. The customer service was great from the time I walked in. I bought a sofa sleeper for our home office, during the first delivery the guys noticed some damage to the sofa. They explained everything and took it back for a new one. The second delivery took place this morning, (1/14/2023) DJ called and asked if it was alright to come early. He and "G" were extremely professional, polite and courteous. We will continue to do business at Colfax Furniture.
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January 2023 by Darryl Peterman
Was in the market for a recliner when we stopped at Colfax K-ville. Jim Mackin the sales associate, spent an hour showing us their inventory. He narrowed down exactly what we wanted and showed us at least five options. No high pressure, just good service. Cindy Schreiber was very helpful with our paper work and scheduling our delivery. All in all in all a pleasant buying experience.
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January 2023 by Jackie Wilkins
Cindy is wonderful, I will definitely come see her for my next big purchase and your delivery guys were great!!!
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January 2023 by Pam Peterman
Jim was our original sale clerk. He was friendly, professional and knowledgable. When we came back the 2nd day to make our final choice, Jim was off sick. The store manager helped us. She was most helpful. Great shopping experience. Will reccomend Colfax furnirure of Kernersville to our friends and family
