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March 2024 by Nicole Soles
The pharmacist is amazing. Adam. He us always on point and goes beyond to help with any questions or problems with prescriptions. But the cvs app is always wrong. It will say the prescriptions are dye to be filled on a certain day but when I call to get them filled, it's days later before they can fill them. Not to mention, sometimes the app is wrong with the prescription ms prescribed. They will not even try to fill the original brand of medication when that's what the insurance pays for. I love cvs, but the app needs alot of updates.
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March 2024 by Melani Luna
I scheduled an appointment for birth control and I got denied the service for no reason at all. I just got in, told them that I had an appointment and they refused to do it telling me that I need an Oby/gyn prescription and it doesn't make sense because the appointment I made was to get the prescription here. After some questioning they basically said "sorry, the website says yes, the customer service says yes but we won't do it anyway"
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October 2023 by Vivian Umanzor
This location has the best MinuteClinic. The nurse practitioner and her assistant were so kind.
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September 2023 by Mia Peterson
Every time I have tried to use their photo printing department there has been some thing that has gone completely wrong yet. From my pictures being printed in wrong colors to tonight, getting a confirmation that my order was ready to pick up and when I arrived, they had not even completed my order or have the items to complete it whatsoever. The manager was not available to help me and no one was able to offer any sort of resolution, and I was just sent out the door empty-handed. I will never be using their photo department again!
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September 2023 by Jade Griffin
Waited over 30 minutes for a scheduled flu shot and watched the pharmacist continue to take phone calls as if I wasn’t here. I left and scheduled elsewhere. Do your job!!
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August 2023 by Emma O'Brien
Adam at the Kernersville CVS pharmacy is incredibly kind and helpful. I spent most of the morning on the phone pulling irrelevant information out of different insurance folks, and Adam told me exactly what I needed, got my new insurance on file quickly, and changed the quantity of my prescription to fit with my insurance. This saved me about 95$. If anyone deserves a raise, it’s this man. Thanks Adam!
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June 2023 by Barbara Stokes
I needed guidance to make prints of family photos from 1950 and Sue was so helpful not only with her kind personality but also her background in photography.Everyone has always been very helpful at this CVS store.Thank you
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April 2023 by 9 CLINE
Usually can get in out quickly,drive thru can get backed up.
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April 2023 by Wishin' I was Fishin'
I will never come back, nobody willing to help and wasted my time coming here. Il go eat the ER bill at least they will see me.
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April 2023 by Donna Boggs
They are always so busy here but so very helpful! They definitely put customers first!
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April 2023 by NC Davis F.
It suppose to be a walk-in clinic. All I needed was a TB skin test. No one was there waiting and the lady told me that I needed an appointment and that it would be around 3pm before they could do it. It was only 12:15pm. I don't understand why is it so hard for this place to do their job.
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February 2023 by Angela Staley
I enjoy shopping at CVS. They have a good variety of items and I use my coupons to get even better deals. The staff are always very friendly and helpful.
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January 2023 by SJNCLady
Update: Pharmacy staff unhelpful. They didn't even know what their own opening time is for new year's eve morning. Was told 9am, was then told 10am. They gave me the run around with one of my medication refills. Was told 3 different things by 3 different staff members, all of whom were more interested in ending our conversation than answering my questions. They treat customers like we are interrupting their day.
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October 2022 by DENNIS Hatfield
Had a horrible experience there after having too wait and extra day for an appointment. Finally went to the minute clinic appointment. When I got there I was told they didn't have the right materials for the service. I needed which the website says that they administer and that the Nurse practitioner only had a Stethoscope and I would be better off going to a hospital or urgent care. The lady who checked me in was rude and dismissive and never even took my vital signs. Never again!! I wouldn't bring my dog to this place.
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October 2022 by K K
All CVS allow you to fill prescriptions and if the one doesn’t have it another one will. However they will not fill narcotics. Very rude and unpleasant to deal with this pharmacy.