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March 2024 by James W
Terrible service. Sent my package to a complete different state. Why pay for shipping when the carrier can’t hold up their end of the contract? Seems like reading isn’t a job requirement these days. Yall should be fired and put out of business, as the reviews show how terrible your service is.
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March 2024 by Johan Valdez
My package was supposed to be delivered by today just said on its way and never arrived .tracking status was never updated. and couldn’t get a hold of anybody with customer service. Terrible service
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March 2024 by Cody Hoelewyn
Terrible location threw my package away
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March 2024 by K Ok
Horrible service for anything over 50 pounds. They say they will deliver but never do. Four times was sent attempted delivery and the four times they never showed. We have cameras that would show proof. When you try to call to ask whats going on you never get to speak to an actual person. I now understand why people always complaining about FedEx.
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March 2024 by Kayla Smith
Got my package deferred to the facility for pickup. Took a while for them to find it.
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February 2024 by brad bradley
We live in Lowgap. The driver absolutely sux. We had 2 chairs that were supposed to be del 2/15....he put "business closed." Not a business....on 2/16 pkgs NOT loaded on truck...maybe Saturday they say..called resolution person 3 times. Driver falsified records, never made attempt...FedEx ground SUCKS. It says no signature required...why were they not left like all the other pkgs he leaves at end of driveway? Or on top of common area mailboxes or anywhere he wants....they are all "contractors" so they really don't care....did I say Fedex sux....the pic is a pkg he left on clubhouse railing, outside in rain...we find pkgs all over the place.
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February 2024 by Caleb Maxwell
Went to drop off a prepared package to ship. Went inside and just had a security guard and metal detectors. Security guard was clueless, couldn’t tell me where I could drop off the package. Ended up not getting any help and just left. Never had an issue like this going to UPS.
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February 2024 by Angel Benjamin
Awesome work place.
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February 2024 by Mark
Delivery date changed 3 times with package sitting in Kernersville location. Called customer service to inquire and the IVR system will not connect me to a representative and disconnects the call. IS this the new standard for customer service?
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January 2024 by Shelby R
Never received my package - looks like this was its last location and this FedEx site seems to have a reputation for this.
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January 2024 by Kim Freeman
These people are thieves
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January 2024 by Oscar A. Rodriguez
Had a special event that I needed to present some awards at and the package is someone how "lost" at this location. I paid over $100 in shipping to have this in time.
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January 2024 by Steve S
Fedex keeps messing up my deliveries, the latest one they claimed I wasn't home however I was, I have a driveway alarm (that never went off) and security cameras that never showed them arriving. IF you want to call and complain, it is almost impossible, if you ask for a representative like most companies, they will eventually just hang up on you. The keyword to talk to a person is say "complaint". I finally talked to a real person after 5 attempts.
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January 2024 by Stephen Saunders
Fedex used to be the premium shipping, they are horrible, customer service is non existent. I can't even get a real person on the phone. I have two had two packages over the past year that went to the wrong house (wasn't even on the same street), I received someone elses package (a different street again) and now they claim that they tried to deliver something that required a signature but no one answered. It is complete lies and I can't even call them to complain. I have driveway alarms and security cameras, they never came to my house.
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January 2024 by Antoine Posey
Come work with us get some abs and a check
