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March 2024 by Cynthia Vanhoy
Everything was done quick and efficient. I was used to having things filled up and the car vacuumed so I did miss that.Service: Oil change
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March 2024 by Beth Brenner
Excellent service. Went for car inspection and it was performed in a timely manner. The waiting area was clean and stocked with coffee and other treats.
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October 2023 by dusty lillo
got the oil I needed and service I needed but customer service kinda rude used sale tactics by calling people stupid if you don't replace certain filters and way over priced for spending 40 mins there when I was the only customer at the time. oh an they broke the clip to the filter box as displayed. ?Thx
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October 2023 by Connel Ware
I want to say that Josh Roy provided excellent service. He went above and beyond to help get my vehicle taken care of. He displays an excellent work ethic and professionalism. Superior employee!! He did an excellent job!Service: Vehicle Inspection
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October 2023 by Krissy K
I stopped by here because my tire pressure indicator light popped on. Kay was there to help me. She was extremely friendly and fixed the problem quickly! I am very pleased with my experience. I hope to see Kay there the next time I go!Service: Tires
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October 2023 by Kathy Lou
They are competent, seemed to genuinely care. Changed the a/c filter and told me if that didn't work they could look into other options. Works great! Did some other repairs. I have an old car, not a lot of cash, and I'm not a young person. They talked to me after the services to see if I was happy with the a/c. Wouldn't go anywhere else for car issues if I were to continue to stay in Kernersville.
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October 2023 by Landon Clark
Just my honest opinion, way to expensive. Came in for a oil change and coolant top off and came out with a bill of $119. If you want better price for a oil change and good service literally just go to the Havoline a little further down the road, 60 bucks on average for a oil change and look over.
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September 2023 by Karen Brown
First time experience and will certainly use them again. Great service, clear communication, and a clean comfortable waiting room. I witnessed great customer service being given to another customer who experienced a hiccup during his visit. Very impressive how it was handled. I left feeling very confident in the ability of the service people and the facility.Service: Vehicle Inspection
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September 2023 by Tatia Schmidt
I was so so impressed with the level of professionalism and customer service I received from these folks. Because of their location, I forget they are there. On a whim I decided to give them a try for this past oil change. So glad I did. I will ONLY use Grease Monkey for my auto needs from this point on. Thank you so much for taking such good care of me and my car.
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August 2023 by Kierra Campbell
Today was my first day at Grease Monkey and I’ll definitely be back. All of the staff were pleasant and took their time explaining services and what was recommended. It didn’t feel salesmany but felt like genuine concern for my car. Thank you Scott, Josh, and the team at Grease Monkey.Services: Air & cabin filter replacement
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August 2023 by M2Original
Fast quality service. The Assistant Manager, Ashley was very friendly & professional & provided great customer service. She also provided all the details for the service I would be receiving a well as other services that are offered. Highly recommend!Service: Vehicle Inspection
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August 2023 by deborah litaker
I brought my car in because I was unsure of what was happening with it. The trained professionals Scott, Took the time to explain In detail what was going to be needed for my repairs? He showed me what was wrong. Scott has the patience in dealing with people who Like myself that ask questions. Along with having to deal with a grouchy old man who was rude to me For interrupting the conversation that Scott and I were having. At that point he was rude to Scott. I will always bring my car to grease. Monkey inKernersville for the best service. I Had to have a tune up, They cleaned the intake valves and replaced the intake Gasket because oil had gone into my spark plugs.I highly recommend this place.
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August 2023 by Austin Bisbee
Brought company vehicle to this location and never was bothered about trying to upsell me and overall experience was good. Told my wife to go because how convenient it was and I was wrong about that. They tried to upsell her on multiple things when not needed. Cabin air Filter was just replaced and since it had little debrie on it they recommend it even tho it had little sign of wear or dirt. Breaks at 30 percent still and they still where pushy about that. And this morning I two small pools of oil on concrete floor. Sales tactics very unprofessional very aggressive upsell an have a leak after oil change very disappointing.Service: Oil change
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August 2023 by Venessa Brunt
Courteous and very informative to the best things needed for my vehicle, great job thanks for the vacuuming I was so happy to see it. ?❤️ Scott and the crew were all wonderful ?Service: Oil change
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August 2023 by Carr Carr
Not many auto places are open on weekends but I can say I was definitely taken care of at Grease Monkey. I was in/out in no time. Staff there are very respectful and friendly. I could definitely see myself going back here to get oil changed.Service: Oil change
