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March 2024 by Tre McCloud
Just no...
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March 2024 by Patti Jordan
Friendly staff and great service
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March 2024 by T.L. Melton
Changed ownership. It's not a good experience. Might take them a while to get going. Only 2 people working, not the employees' fault, they were very nice.
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February 2024 by Sarah Benefiel
I went to Havoline Xpress Lube for a basic oil change on a Friday. Immediately after leaving, my car had white smoke billowing out of the exhaust. I called Mac and was told they topped off the coolant and it was probably burning off. (I may be female but I even know that that should not cause white smoke to billow out of the exhaust). My car continued to have white smoke billing out of the exhaust all weekend so I took it to the dealership on Monday. Come to find out, the reason for the white smoke was that Havoline did not drain my old oil before adding new. My car had almost 12 quarts of oil in it and was burning it everywhere!! Luckily (and hopefully), no other damage was done as I caught it in time. I then called Havoline and was told Mac (owner) would call me back. He never did, so after many repeated calls, Mac finally answered the phone. He stated he would reimburse for the correct oil change I received at the dealership. He did not apologize nor take ownership of their mistake, and was extremely rude. I will never go back to this place, never ever!
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February 2024 by Antia Banner
I made an appointment for my state inspection. I was in and out. They were very friendly.
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February 2024 by Kenny Eaton
Mac is my buddy and he always takes care of his customers....I would highly recommend here for your vehicle.
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February 2024 by Lisa Hill
Always great service!!+
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January 2024 by Terri Leedy
Went in for a safety inspection and did a full inspection and a window tint inspection, paid for stuff I did not ask for nor needed, I have factory tinted windows
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January 2024 by Jesse Sorrell
Fast and friendly service. Had an oil change and inspection done. No complaints, will return.
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January 2024 by Ricky Cox
I have been using them for years, for oil and inspection. Great people
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January 2024 by Kristie D Oleo
I've been going to get service and oil change here for years, at least 6 years. I always felt that they did right by me and I've always been treated with kindness. I am a female which sometimes being a female you don't know places to trust because they feel like females know less about cars. I know quite a bit, but unfortunately I can't do my own basic maintenance on my car.5 days ago after getting my oil changed here I found out some things. I want to add that my vehicle is 6 years old and with only 84,000 miles. Always timely oil changes, change of tires, up keep is done.I came in for my normal oil change and left pleased. I had confidence that the oil was changed, new oil filter, full service as always.The very next morning, I heard knocking in my car, and as I drive it, it got louder and then lost power and knocking grew louder and completely stopped. After I had it towed to a mechanic they said it sounds like the motor was gone. They pulled out the oil stick and showed that the oil was added not changed. Not even the filter was taken off. On my car you have your pull off a cover to get to the oil filter. Not touched. So basically the oil poured over into the pvc/motor and flooded it.After showing Mac that the oil was not changed and he told me that he would go get my car. He didn't. Then after going over there and confronting him about it, he said he'd send a tow truck then after that still waiting, he told the tow that I'd have to pay for it.There is no responsibility being taken and no help. Other mechanics don't want to touch it due to what Xpress lube has done.Mac keeps beating around the bush. A true Wolf in sheep's clothing. I recommend that if you go go there that you definitely check behind them before you leave the premises. Especially if it's an oil change
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December 2023 by Terry Lewis
Fast friendly courteous service. May be my new go to for inspections since Andy's closed.
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December 2023 by Vaden Allen
Always great service! Mr. Allen is a wealth of knowledge and has informed me several times of things that would have cost me a small fortune at a dealership. He offers much more than just a quick oil change, including a state-of-the-art car wash (with a personal pre-wash), detailing, and a shop that can handle more serious issues. The staff is knowledgeable, friendly, and efficient. Give them a try, you won't be disappointed.
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December 2023 by Kyleigh Hinson
Called beforehand to ensure they were able to do an inspection for me. The man said yes, there’s one in at the moment but can do mine in 30 minutes. So I drove there in 15 and then got hit with it would be 3-4 hours. I said what happened to 30 minutes? “Well, we’re too busy.” How about well, don’t tell customers one thing and do the opposite with a disrespectful attitude.
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October 2023 by rodney robles
bad business practices dishonest, indifferent attitude toward customer, DO NOT RECOMMEND!!..Stay away...read my post on Havoline Xpress kernerville . Rate a ZEROServices: Air conditioning
