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January 2024 by Dale Page
I went through this car wash one time in my Silverado and it damaged my rain guards scratched my truck, damaged my molding on both sides and bent my emblems on both sides. The owner "Art McDaniel's" was hard to reach and nothing was resolved on his side I had to get my insurance involved to get my stuff fixed. I strongly do not recommend this ar wash to anyone
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January 2024 by anahi gonzalez
first off i went 1 time while they had a 15$ for first month special (29$ after that) & my side mirror was broken WHILE in the carwash. then the carwash doesn't even have instructions. i immediately canceled the membership but was still charged for that following month. i contacted the owner & left so many msgs & voicemails about my refund than finally, 2 weeks later i was sent 20$ back not even my full refund. owner has terrible communication. how is this place even still in business smh p.s his number is on the carwash app for those wondering!!
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January 2024 by Spencer Clay
No pre rinse before brushes hit your dry paint, paid $14 for a rinse only to get the undercarriage and it didn't even rinse under. Also paid for blower but no blower after the wash, this place needs to get torn down what a shame they are taking people's money
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October 2023 by cartie backes
I wish I would've checked the reviews!I went through just fine but the vacuums outside weren't on so I could continue to clean my car!Nothing!Will NOT ever come back to Monsoon Car Wash, ever
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October 2023 by Randi Mohler
I put my cash in, it said I still needed to pay the $16. I had to use the card reader and that when the light turned green. I never got my cash refunded. Sign said to text or call, but there’s no number to call customer service.
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August 2023 by Uziel Salazar
Came for a quick car wash and took my cash. After I put my cash in, it said I need to still pay the $16. I had to use the card reader and that when the light turned green. I never got my cash refunded. There’s no number to call customer service at all anywhere.
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August 2023 by Rita Ramlochan
This place is terrible. Took my money and provided no instructions as to how to use the car wash !!!!! I WANT MY MONEY BACK. Terrible car wash, don't come here! SCAM!!!
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August 2023 by Samara George
horrible place waste of money youd be better off waiting for it to rain
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August 2023 by Mary Fagan
**UPDATE… they refunded my money, thank you!! Changed to 3 star because they made it right.Got one swipe of brushes and left me sitting there with soapy car. Never again .
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August 2023 by Jan Berie
Have used this place for years and took advantage of their new membership offer. Tried to use the QR code from the app and it didn’t work. Then tried the same on the vacuum and it also didn’t work. No phone number to call to complain. I want my money back. Not worth the headache or my time. Who do I call?Service: Car waxing
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June 2023 by Mike Myers
Little to no soap during wash. And what's up with wipers on when entering wash?. Have used before updates. Maybe forgot to fill soap containers. $12 literally down the drain.
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June 2023 by Gina Voliva
If I could give zero I would. New vacuums won’t come on with QR code. Worst car wash ever.
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March 2023 by LESEANDA BRUNSON-MCFADDEN
Doesn't wash good. Card reader is schetchy and the blower didn't work after the wash.
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January 2023 by Antonia
I don’t recommend this place. It broke down on me in the middle of the wash cycle. There are no numbers to call and report anything. Last time using themService: Auto detailing
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September 2022 by Chad Mabe
I paid $12, it put soap on my car but didn't rinse it off. I can tell by these reviews that this place does this often.
