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February 2024 by Traci Schaefer
This store was horribly disrespectful to my father on a recent trip. My dad went with my sister to take care of some business and the men refused to help. They stated an account holder had to be there but the account holder in my family was my mom who passed away 4 years ago. My dad even told him this, he had the death certificate with them. They refused to help him. He had to call in to their AOL number to get the issues fixed. Turns out he IS an account holder and they just refused to help him. The disrespect in this store to a man who lost his wife and was refused help is baffling. I just don’t understand how you could disrespect a Verizon customer like this for over 15 years. We won’t be back.
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February 2024 by Richard Hattaway
Problem about data was answered. Giovanni Villalta was courteous and professional.
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February 2024 by David Shropshire
Gio Villalta he was amazing at what he did and was very quick in doing it.
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February 2024 by Deborah Wisniewski
Greg was very helpful with getting our lines switched over from another provider. The entire process was smooth and quick.
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February 2024 by Abbie Long
Matthew is me and my entire family’s go to for anything regarding our phones or service. He has made things so smooth every visit we’ve had to Verizon! Definitely ask for him! ?
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February 2024 by Dwayne Ore
I came into the Verizon store in Kernersville for help with my phone. I received excellent customer service from Giovanni and Adam!
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February 2024 by Penny Jessup
Giovanni Villalta, was very helpful in gerltting my problem fix in no time at all today. Very nice person
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February 2024 by Fulton Wence
Giovanni Villalta was very helpful and friendly!
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February 2024 by debra wence
GIOVANNI VILLATA was extremely helpful in setting up our new phones. Very personal and knowledgeable.
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February 2024 by Linda Moore
Giovanni helped me understand my problems. Very nice guy!
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February 2024 by Robin Craig
Giovanni Great Job and Professional.
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February 2024 by Noah Lauten
Giovanni great service . Fixed what I thought was a serious problem. He knew exactly what to do. Very courteous.
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January 2024 by Patricia Garner
GiovanniGreat services great communication very knowledgeable and understanding and pleasant! Great guy!
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January 2024 by Faye Redd
Giovanni is very knowledgeable. He solved my issue in less than 1 minute.
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January 2024 by JAMES EVANS
Wish to thank Matthew B.. for his excellent customer service and professionalism and knowledge of product... Matthew B deserves the highest accolades Verizon has to offer. Keep up the good work, MatthewJames Evans