-
November 2023 by Margaret T.
Employees of Walmart on main st need to find another job because they are worthless and is a HUGE inconvenience to help a customer. We were told in electronics about a service with a product. Got to the checkout in the front (yeah a real live person) and she didn't know anything. Two employees were sitting on the bench in front of the register, I ask them, they said they didn't know!!! I said "Well can someone find out?". Finally one got up and went to electronics. THEY ARE GETTING PAID TO WORK THIS WAY!!!!! I will shop elsewhere!!! Needless to say, I spent over $500!!
-
June 2023 by Gary P.
United health card u card holders listen up you may not be aware of this but many items in the grocery and health and beauty that can be paid for by ucard can not be put on ucard if you order on line I found our this week if yoy buy like tomatoes bananas Oranges etc on line they can not be paid for on ucard buttheu can be paid for on ucard if you buy in store, hope you understand what I'm saying there are items in the catalog if you order on line will not be put in your ucard but if you were to be in the store and bought it it would be on your ucard, my concern why are the not putting on the ucard on line the same as in store purchase
-
March 2023 by Davis Deals
This is a good place to order birthday cakes for your kids, or to even get pastries, bread, deli meat and more
-
June 2022 by Jody M.
Walmart Kernersville I just left the Walmart in Kernersvillle and had such a disturbing experience with a so called manager or 'lead' named Rico. I found a young boy crying in Walmart by himself and who had gotten lost from his mother. I walked him to one employee who said take him to customer service, I take him to customer service and went through three different people to have the boys mother paged. After a few minutes, I'm trying to calm the child down because he's crying inconsolably. One of the employees looked over and said 'Rico said to wait before calling the Mom.' Why in the hell would someone wait to page that boys mother? Even another employee questioned it. He was standing there with me for 5 min. crying for his mother?! I asked the employee should I take the boy to find his mother myself which I did. Rico finally walks up to me and basically accuses me of kidnapping the child. Excuse me, you weren't worried about the child 10 min ago! Rico was rude, raised his voice at me and was plainly incompetent at handling the situation. Walmart really needs to rethink who they have hired to be in charge of staff and the face of their store.
-
May 2022 by Carol D.
Grocery pick up was scheduled between 12:30PM - 1:00PM. It is now 3:52 PM and word is order still incomplete. This is a repeat of the only other time we used this service 6 months ago. NEVER AGAIN. TOTALLY UNACCEPTIBLE. HOME DELIVERY IS OKAY. Our afternoon is shot, our animals alone since 10:30AM and doubtful if we can make evening church. DEPLORABLE!
-
September 2021 by Shadow C.
I had bought a Google Home for my mom for Christmas. Come Christmas morning she opens it to be a can of Ragu sauce. We where not only devastated but furious, that there "unopened packaging return policy". Had lead them not to check to see if the product was still there. We of course took it back to the same store to not return it but exchange it. The person at the service desk didn't even ask or considered to help us. We did get ahold of corporate. Who did help us and made them exchange it for us. They made us open the box when it was exchanged to make sure it was in there. I get home today to find a 24 pack of dog food only had 18 packs in it. Cant return it. I picked up a taped box that was suppose to have a hair bun band in it, I shook it to feel nothing rattling. I opened it and found nothing at all in it. I didn't buy it, I put it down open so no one would buy it. I made sure the camera could see I took nothing out. I didn't give it to a worker only because they have a bad habit of accusing people of stilling. I can not trust this store to have the product in the packaging. Always open things right after you buy them, if you must purchase from this store.
-
February 2021 by Lara C.
Whenever there's an issue with my order, no matter how many attempts or rings or departments tried, nobody ever answers the phone. Then when you drive all the way back to speak to customer service, they immediately put it back on you without helping you troubleshoot in person unless you press them to. How in the world will I trust that if I leave and call corporate that they will answer?? Nobody in the building can either!
-
December 2020 by Madison C.
walmart is suppose to have people sanitize the carts while other people brings them in and it is disgusting on south main like they dont even clean their carts and i heard from a customer that comes into my grocery store even say that they asked a worker if all employees clean the buggies after they been used and they said no so there u have it guys south main walmart doesn't clean carts at all
-
December 2020 by Rob Y.
Believe it or not, that 3rd star is a bonus star. In my experience, and biased opinion, Walmarts are a necessary evil. There's times when you just need some cheap sh...tuff and Walmart is convenient and cheap. That being said, most WMs are a big disappointment to me in that the shelves appear to only get stocked once a month or less. Of all the stores in the Winston Salem area, this one seems to suck slightly less than the others, with the exception of the Peters Creek store which is the best of the bad. This store is usually pretty clean, I can plan that most times when I get there it'll have what I'm looking for, and the staff is mostly helpful. Unfortunately that may be the best to hope for in this area.
-
December 2020 by Lesli S.
Hands-down, this is the absolute worst grocery pick-up service that I have ever experienced. Please note, this review only pertains to the Kernersville store, as I have never had bad service at any other store - at least for pick-up. My order was for 5:00 PM - 6:00 PM yesterday. Over the course of 2 hours, I had 4 associates tell me that my order was not ready, but they couldn't give me an ETA. As they had both my grocery money AND my groceries held hostage, I felt compelled to stay and wait. The pick-up line went to voicemail the entire time. At the 2-hour mark, I called the store to see if I could get some assistance. After a 20-minute wait, an unidentified female manager (who was very nice) told me that my order was currently being picked and that it would be at least another hour. I asked if I could pick up my groceries tomorrow, as I could not wait another hour. She said that I could come back, so I left. At 8:35 PM, I was texted that my order was ready, but I was unable to return to the store. Today, I got here at 5:45 PM. It's 6:50 PM now. The associate who answered the phone told me he would "get to it when he could" and the second associate told me it would be awhile because "yesterday's orders were pushed behind today's". As this is 2 days in a row, I can only conclude that the PickUp Department here is a complete sh*t show. If I'd had the luxury of waiting 3 days for a refund, I would absolutely have gone somewhere else - anywhere else. The store is ok if you are doing your own shopping, but avoid the pick-up like the plague. Edited to add that groceries were received at 7:20 PM.
-
October 2020 by Drew W.
Still the worst Walmart I've been to. I've heard from quite a few people they have stopped hiring caucasian employees and a simple look around the establishment anyone could conclude this is true. The worst customer service you can imagine topped with the most lazy, unknowledgeable, unmotivated staff. If I have to go to Walmart I leave my town and patronize one in another city.
-
October 2019 by Leeloo D.
Great selection of products. Self checkout is convenient and I didn't have any problems finding what I needed. My favorite Walmart so far.
-
September 2018 by Mark S.
Today is 9/26/18. I'll let the pictures do the talking. Quality control is seriously lacking and placing public health at risk.
-
August 2018 by Mae C.
The worst Walmart in North Carolina. The worst employees I've ever seen in my 60+ year life. I will do anything to avoid this place and convince others to do the same. There are isles with so much stuff on the floor you can't even push a cart through while a group of congregating obnoxious "workers" just stand by. I had to speak to a manager and he belittled me and made me feel so bad just for voicing my concerns. He was very rude and completely inconvenienced by the 20 seconds I needed to speak to him. His only words to me aside from his initial greeting were "you don't have to come back here", then he turned his back to me and walked away! His name was Michael and if he's a store manager then the reason the store is in the state it's in makes perfect sense.
-
September 2017 by Alexa G.
I guess Walmarts and me don't mix like oil and water. I come here since it's very close to my residence. Don't like it when it takes forever to checkout because there are 2 or 3 lanes open. Self checkout isn't much better. Advice: go super early in the morning. It is a disaster afterwards, especially on a Saturday.