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December 2023 by Pat H.
I had a few packages I needed to send out as late Christmas gifts. I was greeted as soon as I entered the store by the friendly person working there. After I explained what I needed she took my boxes and got them ready to be shipped out. The whole experience was quick and painless and the cost was reasonable too. I will come back here again if I need anything in the future.
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November 2023 by Kimberly McGeorge
I’ve never had any issues. Always been helpful patient and kind.
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November 2023 by emily greenwood
Always pleasant, professional and quick!! It is my to-go place for shipping!
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September 2023 by Jo Ca
Great service, friendly, takes time for questions, helps create label from emails. I use this business that is easier than the post office. Thank you.
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September 2023 by Gary Long
Absolutely the most friendly and accommodating folks in the area. Agent went out of her way to help me with an Amazon return. Local Business excellence. They deserve all of our business.
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August 2023 by Van Getter
Every one has been really nice. Did hit a shipping snag with an international shipment. But they took care of me. Great all in one shipping location.
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April 2023 by Karen Sue Grano
Always nice no matter how busy they are. They also were able to laminate a couple of medical cards for me at a very reasonable price.
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April 2023 by Paul Isaacson
The staff and owners of Goin' Postal are amazing! They always take the time to answer questions, confirm shipping information and provide options for least expensive and fastest shipping methods/companies for local, national and international shipping. My experience has not changed in the five years I've been coming here.I always receive an email with the tracking number within minutes, so I can keep tabs on where my package is at. Though this has only happened once where a package got stuck at a FedEx Fulfillment Center (No fault of Goin' Postal), the staff at Goin' Postal helped locate and resolve the package being stuck. Prime example of their dedication to excellent customer service and friendly demeanor. The process of working with Goin' Postal was far easier than working with a large company (UPS, FedEx, USPS) where you have to press five or more prompts to speak with a real person. Let's face it the staff here knows the ins and outs of shipping and how to get things accomplished with these large shipping companies.Their PO Boxes are far more affordable than the United States Postal Office in King, NC or Tobaccoville, NC (almost half the cost) and they accept larger boxes that won't necessarily fit. When such packages arrive they simply place a slip in your box and you turn it in at the desk to retrieve your package. Sure they're not open 24/7 like the Post Office but their hours are certainly flexible enough for most people. At the end of the day have to decide what service/businesses works best with your needs and wallet.When customer service issues arise at this location (based on the reviews I've read) it is always an issue where someone hasn't slowed down enough to familiarize themselves with a process such as Amazon UPS Drop Off or Drop Off Location; or they've been unhappy with some policy that Goin' Postal has to abide by such as packaging guidelines for insurance, what is and isn't allowed to be shipped, etc. I commend this business owner for standing up for themselves and their employees when no fault exists. Remember to slow down, ask questions if you don't understand something, and keep the snarky remarks/threats to yourself. People will treat you with kindness if you yourself are kind to begin with.
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February 2023 by Angie Tucker
Great customer service and provide services with all carriers. Lacy and her crew will give you the most honest and best advice. You might not like it at the time, but it will say you a lot of heartache in the long run. Please stick with the professionals and not what you want to hear from other mail services. And of course Jake is the icing on the cake!
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January 2023 by Trucker Doe
This store is my go to for ALL my packages needs. To ship or return back to Amazon. It used to be a nightmare to go to post office for years with a package. This store takes care of it all. I'm so glad that they are here in King. Thank you for being part of our community.
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November 2022 by Mary Burton
I have used the services of Goin' Postal off King for years and have always been satisfied. Their staff is always friendly and very helpful in explaining the different shipping options, pricing, and expected times. In addition to their shipping services, I've enjoyed using their mailbox rental services (because they'll hold larger packages that the post office won't), printing services, and have also bought a few of the printed t-shirts and tote bags that they offer in-store. The level of service you'll get with Goin' Postal is 10x that of our local post office. Most of the negative reviews/comments I've seen posted about this place were no fault of the business or its employees, but rather the fault of the customer, their inability to differentiate between Goin' Postal and a UPS Store, and/or the customer being upset that the store owner does not tolerate customers mistreating her staff. I love that she sticks up for them the way that she does and appreciate that she shares the videos of rude customers to show the other/true side of the story!
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November 2022 by Paul VanHorn
I rate them a negative 5! Don’t use them. They suck. No customer service skills at all. I have had many people tell me similar stories about their service.Refused to insure my package unless I let them open it and repack it. How single minded and unprofessional they are! They offer insurance and then refuse to honor it. When I objected, they said they would call police. Police couldn’t do anything! Tried to ban me but can’t without due process. Oh well……. Some people just shouldn’t be in business.Just wait……………Went to another local ups store and they were glad to have my business. They insured and sent my package, no problem AND IT COST ME A BIT LESS!!!Avoid Goin postal! They aren’t very good at what they do.If they don’t like my opinion or my review, too bad!I read lots of other “one star” ratings and complaints about their rudeness here. Perhaps now they will get the hint (but I doubt it).Maybe we can get a nail salon or another pizza joint to rent that mini mall space. Hmmm……..
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October 2022 by Jan Lisenby
I have visited this location twice within the past few months.. sent packages UPS. I just wanted to give a big thanks for the exceptional services provided. And… just wanted to add.. I do not know any of the people that work there,, .. just wanted to convey my gratitude for the help that I received.. would highly recommend this place for your postal needs..
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September 2022 by Dalton Simmons
Most rude people. Closed on days even the real post office isn't. Need to fix your hours and your employees.
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September 2022 by Tina Osborne
She was rude to my daughter who was partly blind. She should never ever be able to run a business again. She has know heart or compassion for anyone. As I've read a few good note from her friends to make herself look good. She need to fine a heart and God in her life. I don't appreciate her making fun and slamming her hand down on the counter at my daughter. Shame on you. The truth will set you free.
