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October 2024 by Wanda Selby
They were very professional and courteous. They kept me updated
regarding the parts and repairs. I would recommend them.
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October 2024 by Debbie Maye
Car star of Kinston performed a fantastic job on my '19 Jetta. My wait time was as expected. When I received my car it was clean inside and out .and they even left a new air freshener inside, Thanks Carstar staff,I'm completely satisfied so far and would gladly recommend them to others.
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October 2024 by Embrace Life (Regenia Harrell)
Great turnaround on the job, and awesome work
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October 2024 by Ashley Wahlkamp LMBT
This has probably been one of the fastest and easiest body shop/collision center I've ever used with my car issues...the amount of time I spent just setting up was so fast it was insane..very professional and knowledgeable and genuinely shows they actually care about the people that come in there...I highly recommend speaking with Tyler Strickland there amazing employee and most certainly couldn't forget his detailer and parts technician, his daughter Makenzie Strickland. If you have car needs i highly recommend this carstar location!
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September 2024 by Rosa Stancil
Mason and his staff were great and were open to communicating with me. This situation was more than I thought it would be and they were definitely instrumental helping me adjust daily to the process. I am glad I chose Carstar to do the repairs and the end result is excellent.
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September 2024 by Loretta Cummings
Very polite and car was ready as promised!!
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September 2024 by Brandy Caliguire
Had my brand new palisade fixed there after a tree fell on it and not only do they have grear customer service but kept me informed every step of the way and did everything in a timely manner. My car looks great!!! I only take my cars to them!!!
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August 2024 by August Strube
This is the second survey that Carstar sent me. I haven't even got the van back, yet. So, I can't give many stars.
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July 2024 by Philmore Jones
They did a great job on my car the last time brought it to them but this time the insurance company wouldn’t let them fix it
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July 2024 by K K
Great place to take your car. They were friendly and very easy to work with. They also kept me updated, I would highly recommend them. ?
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May 2024 by Bobby Clifton
Great place for repairs. Friendly staff
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April 2024 by Dannielle Parrish
I recently had the pleasure of experiencing truly exceptional service from a team that embodied professionalism, knowledge, and kindness.
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April 2024 by Nicole
The lady in the office was always so nice on the phone and in person when I picked up my car. Body work wise they done a good job, they did forget to put my vanity plate back on but I can live with that. My car looks good as new and I would definitely use them again.
And right after I posted thus the manager called and told me I could swing by any day and they would be glad to put my vanity plate on my sub for me .. definitely recommend them.
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February 2024 by Keith Barrow
Very professional. Vehicle was done when promised and looks great.
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January 2024 by Ralph Swann III
Was out of town and needed car help. They came highly recommended. But when I called multiple times there was no answer or way to leave a message. Had to move on to the next place
