Firestone Complete Auto Care in Kinston, NC has been helping their neighbors since 1926, offering comprehensive auto care services for every make and model. From routine maintenance like oil changes and brake inspections to tire sales and repairs, their expert team provides reliable and affordable solutions tailored to each customer's unique needs. Customers appreciate the convenient location at 1901 W Vernon Ave and the exceptional service they receive. One reviewer was impressed by the excellent customer service and efficient care provided, while another was grateful the team stayed late on a Sunday to get their mom's flat tire replaced. However, not all experiences have been positive, with one customer reporting poor communication, unhelpful staff, and long wait times. Despite a few isolated issues, Firestone Complete Auto Care in Kinston maintains a strong reputation for quality work and caring for the community. Locals trust the team to keep their vehicles running smoothly and safely, whether it's routine upkeep or unexpected repairs. For Kinston residents seeking reliable, affordable auto care, Firestone Complete Auto Care is a top choice.
Service is always great at this Firestone. Jon and Hugh always go above and beyond to make sure my vehicles are running properly. I trust these guys and I appreciate everything they do for me and my family.
April 2026
Easy appointment scheduling Good communication Decent price Quick service
March 2026
They ordered me a part for my car that I needed, delivered & fixed me up all in 1 day! Literally my go to for all my car needs. These guys are always quick & efficient in taking care of me and my car. John at the front desk is quite exceptional as well as the rest of the staff. 10/10 would recommend
