U-Pack is a reliable and cost-efficient moving service frequently recommended for cross-country moves. Customers highlight that it is often the same price or more affordable than renting a traditional truck, saving significant money compared to full-service moving companies. The service involves a trailer or container that is dropped off for the customer to pack themselves, ensuring no one else touches or has access to their belongings, which results in no damage and no theft. The process is noted for being easy to book, with extremely easy communication and very courteous, friendly, and professional drivers who are masters of their trade. The company operates with notable speed and efficiency, with timely pick-up and delivery often in less than 24 hours. They provide flexibility, such as offering grace periods for storage without extra charges if plans change. While the bulkhead inside the trailer is heavy, the trailer includes clear markings to help customers use the correct amount of space, as the price is based on space used. Customer service representatives are consistently described as extremely easy to work with, providing helpful support via phone. The overall experience is summarized as smooth, stress-free, and highly professional, making U-Pack a standout and reputable choice for a move.
Amazing service.. I just relocated from North Carolina to New Jersey. I was kind of skeptical putting my TVs and other appliances in this. Nothing was scratched or damaged. Also they were friendly and very professional.
December 2020
We just moved across the States,If we’ll move again in the future, still U-pack!! The people who served for us was very nice!! Thank you!
