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March 2024 by burger
i had mail, and they took it. they gave me a bad attitude
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March 2024 by Peeter Johnson
Was a little more then I expected to pay to send a few packages. But you get what you pay for. So I'm Satisfied TRULY !!!!!
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February 2024 by Bonnie Toyou
Fast service no nonsense style.
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January 2024 by Jerry
Cannot reach a live person
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December 2023 by Evil Bobs
It's really too bad that we can't use a 0 star rating...says everyone not faking reviews to avoid being fired from their government job here in the kinston post office.I'm still amazed that so many of their drivers are too illiterate the read an address on a package or letter.When you confront them about a missing "delivered" package, they spin the same story about it being sent to a non existing "alternative address".Get your **** together and fire employees who never learned the alphabet and 1-0.This is well over 10 times this has happened. I won't be ordering anything online again as long as I live here.Thanks a lot ****heads.
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November 2023 by delta nezarec
Awful excuse of a post office. They frequently damage my mail and leave packages wherever they want upon delivery regardless of signage for packages. Staff are VERY rude and unhelpful, not to mention blatantly racist. God forbid you’re the wrong color and need assistance. I have had several packages opened, contents missing, packages left in the rain and absolutely nobody cares to help or change their ways at this post office. Awful.
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August 2023 by Howie
Personable, knowledgeable staff that helped in a timely manner.
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December 2022 by Billy Hill
cannot seem to deliver a package that managed to cross the ocean and got to this office and just suddenly vanishes.. suspect as hell.
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August 2022 by Shaun DeRusha
Cassandra, the lady at the front desk. Told us she'd hold one of our packages while we were out of town. And even took our info, and left it under a bunch of random papers. Then has the gall to sarcastically apologize after looking in the back for about 3 seconds.
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May 2022 by Erin Romero
If I could pick who delivers my mail it would definitely not be them! The mail carrier never attempts to even deliver the packages to the door if it does not fit in the mailbox. The ones that can fit in the mailbox are delivered to the wrong address. When you file a claim they “attempt” to retrieve your package a week later and say they couldn’t retrieve it as if it’s still going to be there or returned.
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May 2021 by Latasha Mitchell
They have the worst service. They give us other people mail. They dont even come by our house, but will send an email saying attempted delivery. Then when we go to get our packages they say it's not there. How can you attempt to deliver something you dont have? If I could choose who delivers my packages it would not be them. I have mail that said it was delivered 38 days ago and still have not received it. So sad?
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April 2021 by Dee Belmont
During all the wet weather we were having, the Mail Carrier's access to my mail box created a situation whereby the mail vehicle created a "rut" in front of my house and it continues to get worse with each rainy day. I approached the mail carrier and her response was "there was nothing she could do about it". I wrote to the Kinston City Manager (who said he tried to call someone at the Post Office). Bottomline, nothing was done about it or has been quoted as nothing can be done about it. This is example of what could never be tolerated in the military that I served in and come from after 23 years "a problem that does not have a solution" Small problems like this exist when good men fail to act (for whatever reason)).
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January 2021 by Richard Cox
I put a change of address form in about a week ago and still haven't been put in the system. I'm waiting for them to do that.
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November 2020 by Tanya Harris
Mail lady came to my house to do a scheduled pick up for my package at 5:00 pm. She didn't have no mask on and she had a cigarette in the corner of her mouth. She gave me the wrong mail so I told her before she walked away. She told me that she was so tired that she put the wrong mail there and she was ready to go home. I'm sure everyone has experienced a tiring day on the job but c'mon lady, we got to do better. Mail is confidential so it must be handled with extra care regardless how tired or overworked you feel. I never seen a mail worker with a cigarette in their mouth. Caswell was this your worker????
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October 2020 by Arreyel Jones
I have not received my mail in a month. I have to go down to the main office and pick up my mail. Due to a dog issue they aren't delivering my mail.
