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November 2023 by Jamilla Griffis Gladney
Very disgusted with this location very unprofessional, manager was racist. Customer service already told me that she could cash my check which was from the treasury department of NC, reopen My account and pay on my past due balance. The manager told me that she was not able to do it took me to a teller. Customer service told me that a teller can’t help me, only a manager had the authority to take care of these things in their office. Then she ran my check through the machine and stamped it but told me that THEY COULDN’T CASH IT. I didn’t realize that she stamped the check until I left the bank and now I have to go back because now that the check has been stamped and ran through their system I cannot get the checks cashed anywhere else, once a bank stamps a check and have you to sign it, that is them authorizing that they are going to cash it. Why would she stamp my check knowing that I cannot get it cashed anywhere else. This was the worst experience I have EVER EXPERIENCED, I’m not from here and I’m definitely not used to being treated like this. I will be asking for someone over here head tomorrow morning. This is unacceptable on all different levels. For a Bank to continue to keep having this many complaints and nothing being done about it.
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October 2023 by Mo Z
employees are nice but you could spend a day in here just waiting for you turn
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August 2023 by Meow- Boy
Worst Wells Fargo branch I’ve ever been to. Been here for an hour and they move super slow and still haven’t cleared my funds for withdrawal. Also the manager was super rude. Will avoid this one in the future.
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August 2022 by Maurice Williams
Wells Fargo is now one of the worst banks to deal with. I waited in line inside the lobby for well over 30min and still no help so I left and went to Greenville at there Wells Fargo Bank. Plus the customer service is sorry as hell also I will not recommend this bank to anyone in Kinston.
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September 2021 by Larry Brill
This is the biggest rip off bank I've ever dealt with in my life I've been here 3 years and we're trying to screw me out of every penny penny they can my advice is go to any bank in the world but Wells Fargo
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July 2021 by Ada White
wait long long time ,55 minutes
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May 2021 by ron mitchell
The wait time at the drive thru is rediculous ! 45 minute wait or more in adverage .
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April 2021 by Antoinette Bradford
The wait in lines at that branch is terrible They need to open up more than one window!!
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March 2021 by Mass Hole
Sat in line for 20 minutes in drive thru, cause no one is allowed inside even one at a time. Didn’t even move one car length through the drive thru the entire time. Got there before they closed other day day sat in drive they line for wheat felt like forever. Finally got to the window had the door to the canister shut on me and told they were closed. After sitting there longer than 20 mins.
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February 2021 by Ann Holloman
The wait is ridiculous.
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January 2021 by Mary Hinshaw
Well for now they are closed but the atm is still working wish they would reopen
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December 2020 by Squeekie'z Critters
Been waiting 40 minutes just to be seen so I can change my name on my account
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December 2020 by The Joker
Can't Understand Normal Thinking Seriously
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April 2020 by Derek Frye
I Can’t Express Enough Gratitude To The Team Of Awesome People At This Branch!!!!!! Being A Trucker During These Tough Times Is Increasingly Getting Tougher And Tougher Every Day But Today These Compassionate People Made My Weeks End Special!!!!! One Of Them Noticed Me Standing In Line Between Cars And Came Out And Grabbed Me Right Out Of That Line And Allowed Me To Come Inside To Handle My Transactions!!!! Special Gratitude Goes To Ms Ham!!!!! She Exemplified Patience And Compassion To Their Truest Meaning!!!!!
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February 2020 by Lynn Rowe
Been waiting 40 minutes just to be seen so I can change my name on my account
