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June 2025 by Rainy Days
I have never in my life met a cashier as inappropriate and unprofessional as the one I met tonight. My family walked in to buy some things. This was myself, my husband, our adult son, our teenage son, and our toddler grandson. The cashier first inspected my ID, questioned me on who my teenage son was, approached my adult son to ask for ID OUT ON THE SALES FLOOR, yelled at my 3-year old grandson, and told my husband not to pull his ID out unless asked. Vigilante cashier saving the world one tourist at a time. We spent over $100 here tonight. Will not return and will go as high up with this as I can.
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July 2024 by Mike Perrin
As a Veteran, I am appalled at Dave that works there was ignorant to ABC laws and needed my 38 year old girlfriends Id for me to buy the beer I was carrying and I was buying. This clown thinks he is captain iD checker. Don’t walk in there if you have anyone without an Id. I asked for the managers number he said it was him. I asked for the owners number, he refused. He cussed at me and wanted to know if I wanted the cops to come check our IDs. This dude is a clown on a power trip. I went up the road to the other Hande Hugo’s and had no problem buying anything. Don’t spend money there on the bypass as a local or a tourist. Shop and spend elsewhere
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July 2024 by jelynd lane
As a local, I am shocked about how rude my mother was treated by Dave (store “manager”). She went in to buy herself a drink (she is 40) and when asked for her ID, she provided it and was told that she also had to provide her height, address and name. He then continued to tell her she did not look her age and that her ID was not hers. We have lived here our whole life and have never had a problem buying a whiteclaw. Today, my parents went in to do some quick gas station shopping. My dad got beer and my mom was getting under 21+ items. She was then asked to provide ID even though she wasn’t purchasing alcohol. Dave then yelled and cussed at my father. A quick google search will tell you that it is not required to show ID if you are not purchasing or carrying said item. My I hope this reaches Handee Hugo’s target audience and Dave is reprimanded for the God awful service he showed to my mother.
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July 2024 by Amy Messersmith
Was with someone buying a vape and dude working register decided to give us both a lecture about carding in the outer banks. Mind you a 50 year old and a 25 year old purchasing. It's not my fault he didn't think to ask us both for ID.
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August 2023 by laura Gately
Me and my son went in waited at the counter while he finished mopping then he came to the counter where he made me wait as i politely did while he wrote his deli item list then asked me what I wanted while my son was picking it his candy. I told him I needed a pack of cigarettes and he told me I couldn't bc I brought my son into the store with me where he then told me I could go to another store and to next time not bring my child in the store with me. I'm a local here in the OBX. How incredibly rude the man was to me. I will never again shop here. And this store should seriously consider firing this man bc I'm pretty sure the other 1 star ratings are about him as well
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April 2022 by Essenerx
(Translated by Google) Just don't go to this store as a tourist! The seller tells you about laws why he can't sell you anything that doesn't even exist. Very disgusting shed!Drive 2 minutes further to 7eleven, same fuel price and very nice saleswomen!(Original)Bloß als Tourist nicht in diesen Laden gehen! Der Verkäufer erzählt dir von Gesetzen, warum er dir nichts verkaufen darf, die es halt garnicht gibt. Ganz ekelhafter Schuppen!Fahrt 2 Minuten weiter nach 7eleven, gleicher Spritpreis und sehr nette Verkäuferinnen!
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November 2021 by Melissa Williams
Do not go there for tobacco or alcohol unless you have 20 forms of ID. They carded my 36 year old boyfriend for snuff and his ID had just expired. He gave them his gun permit and they said it wasn't good enough. I asked to give them mine and purchase and they said no. What a joke.
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August 2021 by Melissa Dursa
Do not go there for tobacco or alcohol unless you have 20 forms of ID. They carded my 36 year old boyfriend for snuff and his ID had just expired. He gave them his gun permit and they said it wasn't good enough. I asked to give them mine and purchase and they said no. What a joke.
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August 2019 by Nicki Garvey
Dave was awesome and friendly. Gas was a good price
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October 2018 by Bunny Brunt
Im a customer of bp for years. I went to kitty hawk bp an i was treated so rudely i was shocked. The cashier was mean an nasty rude. Acted like she was doing me a favor she literally made my heart drop an made me upset. I will never ever go back there. I now call it haggs cause the cashier was a witch
