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January 2024 by Kristina Martin
OKAY! I was on the hunt for a new primary doctors office and I have found it! Came in for cold like symptoms and was a GREAT experience. Every person I came in contact with was simply amazing. I was in and out in no time. The customer service was spot on. I work in customer service and know how hard it is to find people who actually like their jobs. Reception, NP, Doctor, and checkout billing team were all fantastic! I am expecting a call with results in five minutes and I believe they will stick to that time line with seeing how prompt they are within their operation. Thank you all so much for a pleasurable experience!
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January 2024 by AHMED El madahi
Higher recommended
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January 2024 by Karen Grygiel
I love C. Woodworth. I am so happy she is closer to home again. The office is great too.
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December 2023 by Dulce Castaneda
I love Dr. Ban! She was so friendly during my visit and was very reassuring when she saw I was getting nervous. She also sees my mom and after my visit, I trust she is in good hands. The ladies at the front desk too are extremely kind as well as over the phone. They are the best practice I’ve been to!
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November 2023 by austin thorsen
Dr. Casey is great. The billing team is terrible. Went in for a visit and tried to get the information for how much I would be paying and they did not get it to me until after the visit. The contracted rate was 2.5x the self pay option and nothing I could do about it at that point.
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November 2023 by Dr Patrice Banks
I love this place. Casey Clarke is my PA and ge always listens and makes me comfortable with participating in my healthcare decisions.
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July 2023 by Paula Richardson
Avance Care Knightdale is efficient and friendly!! I have place my health care in their hands and my numbers are fantastic. They make you feel comfortable and secure. Their work environment is so full of laughter and warmth. The employees seem happy to be proving such great services.
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July 2023 by Zach Bradt
Have had nothing but a great experience. The staff have always been incredibly friendly and welcoming. Casey Clark continues to do a great job each visit.
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June 2023 by Abigail Haas
I've been going here for years and seeing a lot of the staff. Everyone who's seen me has been very Knowledgeable and kind. Particular Michelle McDona Who has always taken my concerns seriously.
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May 2023 by Hailey Hernandez
As a new patient here I can say my experience has been great so far. The front desk ladies are polite and inviting. Back staff was as well and I didn’t feel like just a number like other doctors offices. Dr. Han is great :)
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April 2023 by c d
Michelle and her staff are very transparent, kind and efficient. I wouldn’t say healthcare is always easy but the availability of this office the contact and the genuine concern from the ladies here has been refreshing. I’ve gone to avance care for a while but just recently switched to this office. All of my questions are answered quickly and they call me back when they say they will. Thank you so much!
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March 2023 by Indy CG
I cannot begin to express my satisfaction from the front desk and Doctor Houng. The Doctor took time to listen to my concerns, and answered my questions. I can trust my doctor. Very courteous, professional, and made my visit as comfortable as they possibly could. Thanks!!
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March 2023 by Laurie Hart
I brought my sick little grandson in today. Everyone was so nice and so helpful. Diana Ban, NP was amazing. Showed real concern, offered suggestions for future needs and answered our questions. She is super smart and thorough. Did not feel rushed but everything moved quickly.The front desk team was very helpful. friendly and when I had to call back in about a medicine change was quick to respond with a great sense of urgency that is hard to find these days. Great job today and thank you for caring about Noah!
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March 2023 by Delaney Peace
This review is specifically for Ann. I’ve been a patient at Avance for several years but I have never had an experience getting blood work like I did today. Ann was patient, friendly, and quick. 5 thumbs up!!!
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January 2023 by Blessed Love
This Dr.don’t deserved even a half star for being crooked!!! went there for a simple cold billed me an almost $500 , I paid $150 upfrontand I got another billed ! You should be care for the patients and with their conditions and not to their wallets!!!
