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February 2024 by Alexander Veritas (Xander)
IT LITERALLY DOESN’T EXIST.
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May 2023 by Greg Maxwell
This Bank of America's place on the map is either duplicated or what ever. All I know is that it's above my pay grade. I think this branch is in North Carolina somewhere. That is the best I can tell. The pin ?? is located on Highway 64 just as you head to London, Arkansas.
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December 2021 by Charles L. R.
Stopped in today to make a deposit. 10 people in line waiting for service--only 1(one) teller to help all these customers while 2(two) other bank employees were sitting in an office talking to each other. Not a manager or any other employee in the lobby to help customers. This branch of BOA gives the worst service and its been going on for along time. Today while I was there it took the one teller 21 minutes to do a transaction for a customer, most people do not want to spend an hour at the bank. Seriously thinking about changing banks due to the bad service.
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June 2021 by carol klein
We have had nothing but great experiences at our BA branch in Knightdale! The whole staff has always been extremely helpful, friendly and concerned. They all have shown professionalism and kindness in our banking matters. What a pleasure to bank here! Thank you!
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March 2021 by Djamel Tekil
Every time I want to this branch they never served me!! poor customer service!!!
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February 2021 by Carmesha Evans
Let me start off by saying first that I have a 7 year career in management/customer service and we have about 10 accounts with Bank of America currently. I come in from time to time to conduct any necessary business for the company. I recently moved from North Raleigh to this area and made this location my new frequency. I’d just like to express my gratitude to the team that you have here. Leah (business manager, Paul (relationship banker), and Gadiel(banker) are a dynamic duo and display such professionalism with just the right amount of concern to show a customer. I pay attention to detail, and I watched the way the handled every situation, including mines, and I could tell that this was going to be my new bank. I also came back the next day and opened an account here myself with Paul because of the comfortability I felt here. Even the other customers knew this team by first named basis. Maybe this staff should train the staff at the Glenwood location.I’m very pleased with my experience here!!!
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February 2021 by Miriam Rojas
Darissa was amazing!!! She was very helpful and I loved that she was very patient and understood everything that I needed help with.\ Thank you so much Darissa!
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January 2021 by Ahlora Gartland
Worst bank I have ever been to. They close at 4, which to those who manage to get off in time to make it to the bank. Have to wait in line over thirty mins. Well past closing time because they only have one teller. The manager, instead of helping, decided to stand behind the one teller and look over his shoulder. Urging him to move faster. And then instead of helping someone who lost their card to the ATM told them to get in line (which at the time was still at least 8 people). Very bad mannerisms for a manager.
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January 2021 by Jamie Dorey
Why is this bank ALWAYS closed during regular business hours? It is currently 1 PM on a Monday. The bank is closed. The bank seems to frequently be closed during regular business hours.
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November 2020 by Kat Henley
This is NOT an ATM, just a defunct gas station
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October 2020 by Travis Fowles
This branch is ? waited 20mins just to see 1 teller working. Lady moving some boxed processing some paper and NOBODY coming to help. Needs new management.
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August 2020 by Jordan S
Drive thru windows are closed and replaced with two ATM’s stacked in the same lane and one walk up ATM by the main door.
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July 2020 by Guo Tom
Very slow only one teller works front .
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July 2020 by Manauris Santana
They take forever with each client so that makes the wait time very long in the waiting area. I was there for about to hours just to open an account and there was only 2 clients ahead of me.
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July 2020 by ravi patel
worst bank by far, I went 3:59Pm they shut down door even though , bank hours was 10-4Pm
