-
November 2023 by Crystal Hailey
Had a reservation, we got there about 10 mins to 6 closing time so the guy behind the counter lied to us and said they wouldn't except our card for payment just so he didn't have to do the paperwork. We left and called corporate who told us they accepted any card or cash so we made another reservation for 7. Got back to the location only to find out they were closed so still didn't get car rental. Found out next day they took payment for both rentals out of our account since "WE DIDN'T CANCEL OUR RESERVATION" ... They cancelled on us!!! How's it out place to tell them they cancelled on us when they are the ones that did it... See how stupid that even sounds. We will NEVER EVER use Budget for a rental car.
-
November 2023 by Sara J
They never have vehicles available and the ones they did have were disgusting and dirty on the inside. Do not rent a car here
-
October 2023 by Syntha Ray
THE YOUNG LADY @ AVIS RENTAL ( 390 MEETING ST, CHARLESTON S.C. ) WAS VERY RUDE, UNPROFESSIONAL AND HUNG UP IN MY FACE. I RETURNED THE RENTAL WITH A FULL TANK, BUT SHE CHARGED ME $101.72 FOR GAS. SHE REFUSED TO TAKE A PICTURE OF THE GAS NEEDLE. ALL BECAUSE SHE DID NOT MODIFY MY RESERVATION IN THE BEGINNING. VERY UNPROFESSIONAL BEHAVIOR.
-
September 2023 by 3mclemmons
Budget rental car is always friendly. And the price was amazing. I would like to have more cars to select from, but overall a good experience.
-
August 2023 by Racheal
I read the reviews and was a bit skeptical, but the staff here are so accommodating! they understood any hesitancy I had due to the reviews and proved each one wrong. I was able to get in and out in a timely manner. I will definitely be coming back to this location to rent cars in the future!
-
July 2023 by Faisal Afzal
Budget gave me a reservation at this location but once I got to this location to pick up the vehicle, I was told that it isn't available. So what's the point of a reservation?
-
June 2023 by Stacie Borrello
RENTER BEWARE - budget is a scam. $250 for “recalibration” added to $300 for made up “glass damage” two months after returning it! $550! No damage, no proof!never ever EVER again will I use budget!
-
June 2023 by True You
I have been using this location for years. I had the please of the father assisting me now the son. Keep up the great work
-
June 2023 by Chetahlinks SosoFab
Great service! I always rent from this location and I always have a wonderful experience. Mr. Felix is a pleasure to work with and every transaction is a smooth one. The cars are nice and well kept. I’ll be back soon! Thank you!
-
May 2023 by Mubaraq Usman
I had an amazing experience here! I called to ensure that a car would be available the same day, and they were able to accommodate me and get me what I needed immediately. I will most certainly rent a car from this location again in the future.
-
April 2023 by Phillip Fewell
Picked up my car, Felix was the rental agent. He was delightful, professional, and accommodating. The car was super clean and ready to go, I was in and out in about 5 minutes. A great experience!
-
December 2022 by mee mee
Aweful service ! They charged a lot of extra charges without telling and without made mistakes. Untrustful place. The manager and staffs of this place is absolutely the worst customer service personnel that I have EVER seen. Big liar. He acted like he was the head of a gang by talking over me and yelling and threatening me!!! Absolutely AWEFUL SERVICE!!! Should be close that horrible place.
-
December 2022 by Lujain Alhassani
lady i talked to was extremely unpleasant from the beginning, i asked if she had a rental available and she was automatically extremely unwelcoming and rude. I asked about tomorrow and she referred me to the website, when i asked if she would know instead of me checking she hung up in my face. Never have booked with them and i would never try to book with them again.
-
November 2022 by Xoxo Kaylaa
mr felix is very unprofessional and rude. $400 for a smoke fee that was never brought up in paper work, they never inspected the rental in front of me once i brought it back and i wasn’t given a receipt. they then go and charge my credit card a week later for a smoke fee..i wouldn’t recommend this place go to the airport or else where.
-
November 2022 by Nahla Hanna
The car smelled like dogs. Was not cleaned. Customer service was anything but friendly, rude. I don't recommend this place.