CVS Pharmacy in Knightdale is a full-service pharmacy located inside Target. The pharmacists are experienced and helpful, with many staff described as professional, patient, and personable, providing efficient and kind customer service. The location offers vaccines including flu and COVID-19 shots. Prescription management is quick and convenient with same-day pick-up, online refills, and text notifications for status updates. Patients can enroll in auto-refill and pharmacists can search for savings. However, some reviews indicate that staffing can be inadequate, leading to prescriptions sometimes not being in stock. There is also a sentiment that staff are overworked. While this particular location is noted as the best in the area, others nearby are not as reliably staffed. The pharmacy provides drive-thru service and many CVS locations are open 24/7. Outside of prescriptions, customers can earn rewards for filling prescriptions and getting vaccinations.
I am in CVS frequently. The staff work hard but it seems that CVS doesn't care about the staff or patients. Over working the staff isn't the way to run a successful business. Seems like those making staffing decisions should actually work in a CVS for a couple of weeks.
October 2023
The CVS at Target in Knightdale,NC is not the most convenient for me but is the best in my area. The closest ones to me are not staffed adequately and often do not have the prescription I need.
August 2023
Karen, at the CVS pharmacy inside Target was very professional! Also, she was so patient , helpful and her demeanor over the phone was so kindful!! That is an Elite customer service we need in this world! Thank you Karen!!
