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January 2024 by Roshonda Royster
True professionals, great customer service.I've needs going there for my car needs & family car needs since 2007. I do miss the Manager Dale and I wish him well with his new endeavors.
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December 2023 by Craig Knox
Brought my car in for an oil change because of a promotion. I started to change my own oil today and the oil pan bolt was put on so tight that not even my drill can take it off, any tighter and my pan would CRACK. It's only supposed to go on hand tight. A little tighter is fine but if not even a drill can take it off, that's ridiculous. Never taking any car back to this shop.
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November 2023 by brianna barnes
Me and my husband had a great experience at the Just Tires in Knightdale! Tim was very helpful and upfront about what we needed rather than trying to make a sale. We will be doing more business with them going forward.
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November 2023 by LaMona Davis
Left my car overnight for an early morning oil change. Was called the next morning about my tires. I gave the green light for a tire rotation. Definitely appreciate the communication and always great customer service.
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November 2023 by Julia Hart
Great service! I had to get my tire plugged and was able to get a same day appointment. Wait time was not too bad either, taking into consideration that they booked me the same day. I will definitely come back !!! Thank you!!
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November 2023 by Donna B
I just had tires put on my car for the 2nd time at the Just Tires in Knightdale. Not the most expensive tires but the 1st set served me well. Everyone I came into contact with was super nice , just like they were the 1st time I needed tires. My mechanic, can't remember his name, answered several of my questions about my car. Corey actually sold me the tires, went into detail about why I should have my car aligned. I will be using this Just Tires in the future for other car repairs. Their prices are competitive and you can't beat the customer service. Kudos to Just Tires and the team that works there
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November 2023 by Jacquil Toon
Great customer service. Was able to make an appointment, got in super fast, they took quality care of my car and made sure I knew exactly I knew what service I was getting. I would definitely recommend
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November 2023 by Adiana Udoh
These people are extremely scammy and they damage vehicles. When confronted about the damage they denied it. I definitely don't recommend them, they have extremely bad business practices. I've also heard about how they scam by raising prices after the job was finished.I highly highly recommend going to another shop, it's not work the risk.
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October 2023 by LaMona D.
Left my car overnight for an early morning oil change. Was called the next morning about my tires. I gave the green light for a tire rotation. Definitely appreciate the communication and always great customer service.
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October 2023 by Isaac C.
**Please look at these pictures**On 10/24/23, we brought our Jaguar F Pace to this location for a tire change after seeing all the positive reviews. The person at the desk was nice and we dropped off our vehicle without a worry. Before I went inside, I checked the tire size on my driver and passenger side to verify the size and my rims were perfect. I got a call that it was done and I picked up my vehicle at closing. Upon inspection of my tires, I noticed unsightful gashings/curb rash on my rims. I immediately spoke to the person in charge and he said it looked like curb rash and that they couldn't have done it. I disagreed because if you look carefully at the photos, even the tires have the same brown marks that you see on the rims. New tires should not have any discoloration. Old curb rash would be clear but the curb rash and tire markings both have the same brown color ! After explaining that to the person at the desk, he did say it was strange and that I could speak with the manager tomorrow. The rims also had a dusty white film to it and he proceeded wipe the wheels.The following day, we went to speak with the Manager Tim and he said that it looked that it was done after the tire was put on. When he went out to inspect the vehicle, he stated that there were no markings on the wheels (which his associate wiped off the previous night) so it wasn't connected.He then had us go all the way to rim repair shop to get a quote and bring it back to them. I felt like he did this because in his heart, it looks like they were most likely liable. When we came back, he stated that it was too much and they have not responded to our emails since.
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September 2023 by C I
Recenlty had a failed inspection and had to visit several places for repairs this location was unable to do. Coming from out of state, I was defnielty not prepared for ridiculous inspections that certainly don't prevent crazy 200 mile an hour drivers throughout Raleigh/Durham and absolutley does not prevent the accidents I see daily on I-40. Neverthless, after a week of getting repairs elsewhere, I was very frustrated by the time I returned to get a second inspection and repair of backlight. I was very irritated but Carlton and Cameron were very nice. When I came in they could see I was very upset about the whole process explaining it wasn't a Just Tires requirement but state requirements. After several rants, they repaired my backlight assembly with a part I purchased from a junk yard and passed my inspection. They also explained what I needed to do to renew my plates. Needless to say, I had to apologize and thanked them for their courtesy and not losing their cool because I had defntiely lost mine. They did a great job and will be back for regular work but may consider somehwere else for an inspection.
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August 2023 by Taylor O
The front desk was very kind, but it is upsetting when you tell them not to proceed with an inspection, and the inspector proceeds anyway. This review is meant for the inspector. I was still charged even though I told them not to proceed and unfortunately by law Just Tires cannot override. Something should be done about the inspector because that was simply not right.
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August 2023 by John Vogt
I have been going to this Just Tires location in Knightdale for several years now. The service is excellent. So are their prices. Never Amy hidden or outrageous charges. Have a 3-year alignment plan and tire warranty. Each time I've had to use them, there's never been an additional charge. Courtney, the assistant manager, really knows how to take care of the customers. I highly recommend them.
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July 2023 by Jody Shover
Sent my employee up there to see Courtney about her 4 runner and the service and price was excellent. They got her car done in a timely manner and Courtney was very professional.
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July 2023 by Jade Burton
Carlton is the absolute best! He was super informative and helpful in making sure my car received the correct service. Thank you, Carlton!
