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November 2023 by Trans- JMK
Excellent customer service ?, Thank You Segmia and your Team?Best regards, JOE
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October 2023 by Maria M.
The staff at Knightdale Pharmacy are knowledgeable , friendly and very professional. They are like an old time pharmacy before big box pharmacies took over . I just wish they were open for half day Saturdays .
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October 2023 by Dana Webb-Randall
Excellent customer service in a super friendly environment. The pharmacist and staff went out of their way to call my doctor, confirm insurance, and communicate with me to ensure that I got my medication promptly. I would recommend this pharmacy to any and everyone. The large chain stores should not have a monopoly. Shop local!
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September 2023 by dwa81012epic Randall
Excellent customer service in a super friendly environment. The pharmacist and staff went out of their way to call my doctor, confirm insurance, and communicate with me to ensure that I got my medication promptly. I would recommend this pharmacy to any and everyone. The large chain stores should not have a monopoly. Shop local!
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September 2023 by Ken Ikner
Awesome pharmacy. Great staff. I highly recommend this pharmacy to every one. Fast and friendly.
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September 2023 by Shannon James
Outstanding customer service and communication, always happy to discuss any questions, concerns and options.
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July 2023 by Anissa W.
Friendly staff. Convenient location. Ample parking. I visit this building for medical care & this pharmacy is conveniently located downstairs. If my provider prescribes something, I prefer to go here instead of leaving and going to Walgreens or CVS down the street. They don't carry one of my prescriptions, so I will have to continue going elsewhere for that. That's my only issue. I recommend this pharmacy.
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September 2022 by Claire Rodriguez
Honestly, the best kept secret in town. Friendly and quick service and they even do some compounding. There is literally no reason to go to the big chain retail pharmacies for anything other than greeting cards.
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September 2022 by Corey Peavler
Greatful for the staff who have always been very helpful and gone above and beyond to help me as a patient. Usually little to no line.
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March 2022 by John Mairs
Terrible communication and customer service. I had a prescription sent here over two weeks ago. They called the same day to say they had reached back out to my doctor to obtain insurance authorization. A week later, nothing had happened. I contacted my doctor directly and got it authorized; they never received anything from the pharmacy. Called the pharmacy back last week. They said insurance went through that time, but they had to order the medication. Okay, cool, no big deal, I'm a pretty reasonable person. Called again today, and they're apparently unable to obtain the medication and didn't bother to let anybody know. Did it not occur to anyone there to 1) verify that you carry a medication when you receive a prescription, and 2) actually inform your customer that your pharmacy is unable or unwilling to carry the medication? I thought going to a locally owned pharmacy would result in better customer service, but I guess there just isn't a good pharmacy in Knightdale. ??♂️ I'm more than willing to look past miscommunications around insurance authorizations, but it seems like someone could've told me weeks ago that the medication wasn't available in this pharmacy. It's not necessary to contact a patient's doctor or insurance if the pharmacy doesn't carry the product anyway. I could have had the prescription redirected to a proper pharmacy in Raleigh weeks ago instead of wasting my time and my doctor's time playing these games.
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August 2021 by Earl Gaston
First of allI would like to address the customer service it was very good .What I didn't like Is my privacy Was violated If I would have known my medication was going to be plastered all over the bottle i wouldn't. Of got my prescription sent here from my original pharmacy. For future reference I hope you guys consider putting a little more respect on the labeling situation to go along with the customer service
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May 2021 by gwen harris
Segmia and staff are a true Blessing to my entire household. There are so many examples that I could mention to back up this but I won’t because of time however, she’s an educator and an extremely great and resourceful person. She’s our guardian angel! Thank you so very much
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January 2021 by Ryan Meeks
Blessed. Segmia is a miracle worker and her efforts are appreciated on levels that most people may not be able to comprehend. Day 1 into 2021 and she has won the entire year already. Thank you!
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August 2020 by Leah P
Called to ask some questions on my meds and the Pharmacist was really patient and informative.
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July 2020 by Misty Knows
Wonderful Customer Service!