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March 2024 by Employee of the Month
Rude Mexican staff.. Receiving my online order was like pulling teeth (paid online with order confirmation on phone). I almost turned up in there lol. See, McDonald's is a 5 star restaurant to a Mexican, so they're arrogantly working their dream job. Audacity. Uugghh.
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March 2024 by jEFF Junion
Asked for three creams in a large coffee, Got coffee only 80 percent full and tasted like half creamer could hardly taste coffee.
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March 2024 by Mira Alford
Worst service ever...went there give the cashier my code he typed it in wrong so the app wanted me to wait 15 minutes to use another mind you I had to get to work...the Manger was very unhelpful and refused to do anything about the situation
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March 2024 by Bartholomäus Walter
As long as you wait 1-10 minutes to slide then it's fine and the food was
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February 2024 by Yulma Vazquez
Very good I liked it
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February 2024 by Micah Lynn
Good food, fast and accurate service, decent atmosphere. Line was long at the drive thru so went inside and got quick service.Parking: Busy place so get your parking when you see an open spot!
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February 2024 by Grover Faulk
Customer service was extremely horrible. Everyone here looked as if they hate working for McDonald’s. A simple smile goes along way. ??♂️
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February 2024 by Richard Artis
Enjoyed my breakfast it was delicious wasn't over cook.
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February 2024 by Claire Rodriguez
Honestly, the only crew that's competent are the middle aged Spanish ladies. They work it out. Every other crew gets something in the order wrong every damn time. In my nearly 40 years on this planet, if you order a number __, that has always meant the combo. It certainly meant that when I worked in fast food, unless the customer specified otherwise. And the high schoolers? They should be ashamed of themselves. How do they get outperformed by a group of ladies who's second language is English??? You hear them communicating in Spanish back and forth but they are always on point!
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February 2024 by LUIS SANTIESTBAN
Excellent service, very tasty food ?
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January 2024 by Kiko Navarrete
The manager is not doing his job he refused to give me his name it looks like he is @30 yo hrs needs more training on customer
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January 2024 by Rachel Collins
If you order McDonald's on the app make sure you're getting the correct order. I had mess with McDonald's this morning. I ordered 2 hot cakes with bacon, a hashround, and a large mocha frappe. I did a online order that said was ready to pick up by the time I arrived. . I went in drive thru being I was in a hurry. Told them my online number at the speaker. No issue until I got to the pick up window. They tried pulling me forward, I said no my order should be ready as it said on my app. The lady came to the window said "someone already picked up your order." "Maybe your sister" I said "no one came". she said "the order was for katarina?" I said no and told her my name as I placed the order. She proceeded to pull me up. I pulled until I seen no one was behind me and I already been waiting 15 mins. I backed up they tried handing me a completely different order. I SAID "NO THIS ISNT MY ORDER" as I was frustrated at this point. Showed her on my phone my order at the window. I just want my food I got a hungry autistic child in the backseat who was getting upset. She finally hands me my correct order. I know they are McDonald's and I know we shouldn't eat there but my special needs son loves the hotcakes and that's what he wanted this morning. But they should get it together. This is why I mainly go to wendell falls location. They do alot better on getting the order correct. I didnt today because I had to be in Knightdale at the time. McDonald's do better.
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January 2024 by daniel hidalgo
There are many unpleasant things in that place, starting with the way they serve you many times, which does not make you want to even return to that place, because they are very despotic to serve you.
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January 2024 by Sham Martin
Always an amazing experience when I come here. I'm definitely going to be a frequent
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January 2024 by Matt Wettlin
Staff is cool. Restaurant is clean. Food made me violently ill, though. I would suggest you put food in the microwave for a couple of minutes before consumption if you’re set on eating at this location.
