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September 2022 by Christian Fenderson
Booked and paid for a DOT physical online. After completing the the physical and having the physician fill out my paper work I sent it to my employer. I was then told it wasn't the correct physical exam. I called the clinic back and was told I got a regular physical because I only paid $89. I booked a DOT physical, and told everyone at the office thats what I needed. Why would they give me a regular physical? Now I have to pay again elsewhere since they won't fix their mistake.
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November 2021 by Zack F.
Place sucks. Minute clinic lady was on her cell phone, tried to ask about appointment since kiosk is pretty much useless. No appointments. But lemme warm this chair and browse my phone. " you should check out rex hospital"
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November 2020 by Katie R.
Super convenient. Very friendly staff. Tons of hand sanitizer available (in the waiting area, beside the checkin kiosk and in the office)-- I really appreciate that! And I watched the staff wipe down my seat with Bleach wipes after someone left and before I sat in it-- I appreciate the thoroughness, especially during a pandemic. Prices were reasonable, similar to an urgent care. Worked well to get a quick TB test and read for starting a new job. I appreciate that they are open after 5 so I'm able to go after work.
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February 2020 by tyrolfb
My visit happened today as a result of very poor service at Rex Urgent care in Knightdale. Nurse was pleasant and professional. She explained what the wait time was likely going to be, then she was right on time. I was checked thoroughly, written a prescription, and I was on my way.
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November 2019 by Crystal B.
First when I get there the 2 providers working couldnt stop their personal 20 minute conversation long enough to acknowledge I was standing there. Then one of the other workers kept coming in and out of the room opening the door in the middle of my exam. The store in general was fifthy. Now I see why it says on the screen that a wait time could be 2.5 to 3 hours. They are soooo slow and do not care about getting you in and out quickly.
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July 2019 by Emily Klein
Let me start by saying I have never felt passionate enough to write a review, but boy oh boy do I have one now and I apologize it may be long. I have been to his specific minute clinic twice. I was seen by a physician after a very long wait, who quite frankly did not know what she was doing., this woman did not know how to take my blood pressure and the cuff kept falling off. I paid almost 200 dollars for this visit which included 140 for the visit and 40 for a urine culture to be sent off. Fast forward 3 days and I never hear about my culture so I attempt to call them and find they don't have a phone number (from the pharmacy). I was told I would receive a call before hand but the pharmacy told me I have to come in AGAIN to get my results. I go in and there is a TWO HOUR WAIT, no exaggeration. I was not even taken into the office and was then told the results from my visit, not the results from my culture through the door. The woman told me she didn't know and would have to see me after she was done with everyone... I asked if she could call me with the results and she said yes and closed the door on me. I understood that she was busy with other patients but The woman did not have ANY of my contact information or even my name because she had cleared my visit. I never received a call and refuse to go back in and wait 2 hours again to not be told my results. In all honesty please avoid this place. even if you do not have insurance please go to another urgent care as they are around the same price.
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February 2019 by Jennie Powers
Took my 18 year old daughter there tonight to be seen. We saw the FNP, Annie. She was friendly, fast, and just a delight to talk to. Very professional and definitely knows her stuff! Highly recommend!
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January 2019 by Matt Moyeah
It's not at a Ford dealership 😡
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October 2018 by Cindy Freweeln
I always get prompt and excellent service at this Minute Clinic! Thank you! I've worked in doctors offices and hospitals most of my adult life and feel fair in saying what a breeze!
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May 2018 by Nick S.
Had an appointment for 130... get to the location to find the facility is at lunch. Waited the 30 mins then 40 mins and still no one showed. Good customer service, can not imagine that they care about your health.
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March 2018 by Brooke Coates
Went in today because I am not feeling well and have a sinus infection. The NP was super friendly. I would rate him as one of the best. I will definitely return and recommend this location.
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January 2018 by John S.
This is such a convenient way to get a flu shot or see a PA without an appointment or an expensive visit to urgent care. You check-in on the kiosk and get an ETA, and are free to do your shopping in CVS or other nearby shops. They send you a text message when you are within 30 minutes of your appointment time, so you're not stuck sitting around in a dreary waiting area full of other sick people. The only thing that could improve the experience is if the app were functioning for this location. The app let's you secure your spot in line without ever setting foot in the door, and it makes the whole process way more convenient. Unfortunately, the app would not work for this location (but was working fine for surrounding areas).
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January 2018 by Amos Greene
Registered online for appointment and PA was super quick and efficient.
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August 2017 by Ee chanaz
We visited this Minute Clinic last Saturday and we will never go back again. I give them a zero star.
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July 2017 by Natalie Barbee
If you want true honest results as to what may be wrong with you - then don't waste your time going to a MinuteClinic. I don't think they really have a true understanding of health problems, I start to think they just make up things. They never prescribe antibiotics and always tell you to buy the most expensive medicine in CVS. I came in to CVS with a cough that I had had for a good week or so, they told me that I had a cold only to find out 2 weeks later I had something more serious. Doubt I will be back to a minute clinic, don't want to waste my time and money.
