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March 2024 by Roxana Reed
My puppy gets her cut here, I love it every time ☺️
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February 2024 by Andrina Cameron
My little one Venus had her first grooming experience and it was wonderful! I can’t say enough great things about Niki, she took care of my baby and had her looking and smelling amazing when I picked her up. My Venus is 18 weeks so she was a little nervous but Niki made sure she was comfortable and happy. I’ll definitely be bringing Venus here from now on! Great job Niki!!!!!!!!
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February 2024 by Lee Anne House
Ground are great!
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February 2024 by Georgiann Fonte
Love to shop at local pet smart store -- ordering on line is difficult
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February 2024 by Mr.Whitt
Understaffed!!
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February 2024 by Deidre Dawson
I take my fur baby to get groomed here. His groomer Niki is awesome she takes very special care of him because he's a senior baby 17 years old and still going strong ??. Thank you Niki I couldn't ask for a better groomer.
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February 2024 by lori lenhart
I love petsmart in Knightdale..the BEST
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December 2023 by Tom Gargano
Honestly, they should be shut down until their fish keeping is dealt with. I’ve never been so disturbed by the lack of animal care at a pet store. I couldn’t tell for sure but besides the terrible algae bloom that created water so foggy you couldn’t see past the glass, but it looked like the turtle they had for sale was dead. The whole experience was tragic. Unacceptable!
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December 2023 by Hannah Wood
Went in for fish supplies a couple days ago and wondered around looking at fish. was disturbed at the amount of dead fish and a dead turtle just sitting in the tank for who knows how long. Only getting these 3 stars because the lady at checkout was super nice.
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December 2023 by Jennifer Cerutti (Jennikai)
This is where I went to buy The Worlds Best cat litter. It is the best! The store was clean and everything was easy to find.
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November 2023 by Davon G
The young lady that help groom my pet was awesome. How ever the one star was for the attuide and lack of customer service I experience from the taller young lady with glasses on duty 10/27 at 2:30. A bit upset to even bother to get her name. I stop coming to this location for a while due to the bad experience from pervious staff. And yet here we are again. I will not be back even if they offered the grooming for free.
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September 2023 by stacey brunt
Originally made a grooming appointment a little over a month out due to that being the first available appointment. A couple weeks later got an email that my appointment was cancelled with no reason or call from store. I was able to make another appointment around the same time thankfully. Now the day of my appointment it was cancelled and nothing open for another month. While I understand things happen it’s really frustrating to have waited so long and not have any options for another month. Grooming appointments are booked out everywhere so had I known this place was going to be so flakey I would have booked elsewhere. Based on the reviews I read today about this place I am glad I didn’t end up having my dog groomed here and will not be going here as well as letting everyone I know my experience. If you can’t staff properly you should either not have a grooming department or have a manager who knows how to manage a schedule. A great tip would be to have someone on staff for backups or even walk ins!
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August 2023 by Alicia Sandoval
Took my puppy for his first haircut and when my roommate went to watch she saw the woman holding him by the neck while brushing him violently and screaming at him to be quiet, while ripping his hair out and scolding him when he was crying and shaking. We are outraged that this is allowed to happen, and no one stopped her from abusing him when he is only 17 weeks old and barely weighs 2 pounds.
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August 2023 by Kitten Jackson
Unable to remember their name HOWEVER THEY were the most amazing and knowledgeable expert EVER! Ever question I had about birdfeeders and a possible bearded dragon purchase was answered with beautiful energy to spare! DEFINITELY looking forward to returning. Thank you ?
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May 2023 by jeffrey 'diesel' shank
People are always nice, the product location rarely changes, so it makes it easier to find what you need. I did my first online store pickup order and it went well.