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March 2024 by Moses High
Enjoy going to Planet Fitness to exercise!
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March 2024 by lopez lopez
The gym itself is nice but way too full at any time of the day.
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December 2023 by Curtis Bailey
The staff is excellent! The facility is large and clean! The overall atmosphere is welcoming! I enjoy that it’s open 24 hours despite other gyms stopping that after Covid.
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December 2023 by Summer Chiari
Gym won't refund me my money taken for a duplicate account - amount is around $430.00. The gym itself is nice and has new equipment. The issue I am having is that after Covid and the gym had been closed, I thought my membership had canceled. So I signed up again thru the app. I had recently changed my last name after a divorce. The app fails to identify whether anyone with your same phone number or email already has an account. so it signed me up and apparently my old account was still active. I was being charged for two accounts for 20 months, meaning I paid around $430 for a completely duplicate account for myself. I called them when I saw the two charges on my account (the last time i had noticed this and called i was told it was likely the annual fee and not to worry). Anyway I called and the billing person immediately identified i had a duplicate account. She put in for the refund and I thought it would be fine. It was not fine. I was called and told that they were only offering a $250 credit. I told them i cannot accept this when i paid around $430 for a duplicate account and they arent even offering credit for that amount??? I couldnt believe that they wouldnt give me a refund. I cant possibly use two accounts for one person. Its insane. They said they would put it back for review again but I never heard back and the manager refused to speak to me. Planet Fitness has robbed me of $430 and will not give it back. I do not understand this reasoning or why they will not return this money to me. I don't want to have to take them to small claims court, but that's too much money to be denied a refund. I hope Planet Fitness will honor its customer who has been a loyal member for years now and do the right thing and return my money to me. The system should have cross checked emails or phone numbers to eliminate the ability for duplicate accounts like this to be created in the first place. All of the other subscription applications do that to protect people from this very situation. Please give me back my money Planet Fitness!!!
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December 2023 by Bethany Gore
I have never ever had a bad experience at this gym until tonight, the front desk guy came across as very creepy and he kept staring at me so I switched machines thinking he would stay up front, but then I realized he came up and started cleaning machines, and he looked at me every few minutes, very creepy… I left immediately. I’ll still come to this gym the day as I’ve never had a problem with the team during the day, they’re all very nice, just can’t shake this guy.
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December 2023 by Vegasclaw
This is about the cleanest facility I've been in, not even the the other guy that charges 100 dollars a month matches the cleanliness. Jesus is top match management, the attitude and care of the employees is top notch and refreshing, it is a busy gym with the best of reasons, even the people what workout next to you are very courteous! Phenomenal facility
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December 2023 by Donna Barrett
The staff are very welcoming and helpful. Great size gym that is extremely clean and has lots of equipment. I would definitely recommend this gym to my family or friends.
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October 2023 by Burl Womack
Trying to cancel a membership is expectedly an awful experience. Had a car accident and am unable to cancel in person. When you call they'll tell you repeatedly to mail a letter or find a way to come in person. The letter is an easy means of communication for the company to deny, and the on site cancellation policy only exists to drag out the process and talk you into staying. This companys policies are garbage and the staff is unhelpful. Facility is fine but when you no longer what your membership, they b.s. you as long as possible.
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October 2023 by Alexis Hobbs
I love how there is many smith machines. Barley have to wait to use one! A lot more space in the weights area, also a great thing. This planet fitness is by far the best one yet, and I have been to plenty. Good job with NOT over crowding your gym with cardio machines!
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October 2023 by Samuel Isaac
I have been going to a one particular gym for over 12 years now. Recently joined planet fitness and am loving it so far. My wife had a little issue with them when she joined money-wise but it was immediately resolved by the management. Great place to workout. I like it. Give them a try!
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October 2023 by Anita Barbee
The facility is clean. The machines are in great working condition. The staff was very nice and helpful. They have plenty of TVs to watch if you need that. The atmosphere is really good. There is plenty of parking.
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September 2023 by Sara Sargent
Clean, spacious facility. Every employee always interacts with a smile and a positive attitude, and I've always felt welcomed like a good friend when I visit for my gym sessions. Equipment is kept in great condition, and staff are quickly on top of any faulty or broken machines to place warning signs or have their mechanical worker getting something back into working order. Even at peak time, it's pretty easy to get a solid workout in. Bathrooms and the main areas are consistently cleaned, and you'll see staff pushing cleanup carts around regularly to keep paper towels and sanitizer topped up.It's always been a positive experience, and I feel very comfortable showing up and working hard!
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September 2023 by Ana Silvia
Im doing 1 star for not being professional staff the Night Shift staff treats you like your nothingwhen you are using the massage chairs they do NOT ask nicely if we are using it “ my husband and I were using the massage chairs after exercising to relax for a few minutes” one of the massage chair was temporarily out of order but there is no need for the staff coming in and he just starting yelling at you quoting “ if you not gonna use it you need to get up and leave I have other people waiting on it” keep in mind he was yelling at us and we were right in front of him…. that was NOT professional……I’ll do 5 starts for cleanses of the facility
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August 2023 by Joel
Clean organized gym, tends to be busy from 5-7 pm as expected. But apart from that it's chill, everyone does their thing and I like coming here.
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July 2023 by Tracey
I feel safe and the environment is clean. I love the availability the lockers. The Hydro massage beds are a fantastic complement to a rigorous workout. The best benefits to cost ratio I have found!