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December 2023 by Jane Hop
We just had our x300 John Deere serviced at Quality Equipment in Knightdale. In the past we bought parts from them. But this time we had a lot of work to do, since our mower is about 16 years old. I spoke with Michelle on the phone and then later on Doug called me to give me the estimate. I also got the winter service, and that gave us a discount on the towing. We really use our mower a lot, since we have a wooded lot, with lots of leaves. Everyone we spoke with was very helpful, with great customer service, including the driver who came out to pick it up and drop it off. They got the mower back to us in a very quick time, it's running great. We had a lot that needed to be done, and I thought the price was reasonable. The team at Quality Equipment sure lives up to their name...Quality. Very pleased. Thank you to all at Quality Equipment!
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November 2023 by BA K
Excellent customer service, good selection of products and really nice folks to do business with. So glad I found this place!
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October 2023 by Christopher S. Bjornstad
Took my dad to this store to buy a new riding lawn mower. The staff immediately approached us and answered our questions. Staff were knowledgeable and courteous. We order the new equipment and received it ahead of schedule. There were some issues with communication and follow-up on the delivery date, but otherwise a good experience.
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July 2023 by David Cronk
Service Department is great. Very Pleased.
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July 2023 by Carl
I gave my daughter and her husband my 2010 X300 John Deere riding mower. It would not start for them after have it for 2 years, so I asked her to have it serviced at the dealership nearby. I know that authentic John Deere power equipment is the Mercedes of lawn and farm equipment and I knew it would be costly. I only stopped by because my daughter was frowning at the cost and I didn't completely understand the proposed work to be done. After the service manager explained the what needed to be done, I was good because the service comes with a warranty which is good considering the mower is over 10 years old. I was treated very well here and this is where the mower will come for future service. Thanks Quality Equipment.
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June 2023 by chris short
Great place to shop for Stihl products, parts and supplies ! Also sell John Deere tractors.
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April 2023 by Tyler Satterwhite
If Hyundai made a tractor I would rather have it.I bought my 3025e brand new from John Deere. The day after my final payment the rockshaft busted; obviously not covered by warranty. These groups know exactly what is going to break and when. I kick myself in the face for not walking away from these plastic Pieces of trash.The only thing that runs like a Deere near this place is an actual Deer.Take your money elsewhere John is no more.
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April 2023 by Kimberley Bohlmann
We depend on QE for great service maintenance on our ride-on John Deere. They also have great sales people!!!! Love their tractors.
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April 2023 by Gary Layton
Don't waste your time going to this place if you are not already a customer. They seem to not want new business.
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March 2023 by Craig Taylor
Homeowners Beware - This dealer will not take payments with credit card over the phone or online. Also very poor experience. The first mower they tried to deliver to me didn't start, they said if I wanted a different mower of the same model I wouldn't be able to return it if something was wrong because I had refused delivery of the one that wouldn't start. I scratched my head trying to figure that one out and then took my business elsewhere. Wasted a week with this dealer.
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March 2023 by Jerry Tilley
Lady was very helpful and had parts in stock
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October 2022 by Richard Campana
Five star service! Thanks Bill for all your help and fast delivery…lovin my new S220!!!
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October 2022 by Marco Casillas
Knowledgeable and friendly staff reasonable prices most importantlyFound parts for my f935 hard to find there
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September 2022 by William Garrison
Very nice people and very professional!
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July 2022 by Dave Rhoades
My experience was not so good. My fault for having a small discontinued John Deere model. I have a 1992 model 14sb mulch mower w/ Kawasaki engine. Ran like a Deere til I took to Qualify Equipment in Knightdale. Now "carburetor bad, clutch bad, transmission bad, blade bad. Since this model parts discontinued by J.D. can't be fixed." Clutch & carburetor were Not bad til I took it there.So where can I get service on an old Deere?Not here!
