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January 2024 by Amanda Raysor
Wish I can give no stars honestly Manager is the Worst !!! Bought some high heel sandals on Friday didn't get a chance to wear them it was to cold. Returned them Sunday manager Alphina was rude and on her phone did not want to do my return she was very combative saying I wore them I didn't. I asked for her supervisor she said she was the manager and there was no one else I could speak with. Very unprofessional rude I shop there all the time regularly but I will refuse to go over there she does not need to work there very unprofessional!!!!!
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January 2024 by Sarah H.
Great store had no issues.
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January 2024 by Celene D.
I've been to Rainbow in 4 cities. BY FAR THIS ONE IS THE CLEANEST! When I walked in Alvina greeted me with a smile. I needed advice on what coat to pick out. Alvina suggested this pretty tan-trenched coat that I love and it was on SALE!!! I'm not joking I love this location the most and the staff is so sweet. Thx so much Alvina!
-xoxo Celene
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December 2023 by Mrs Perry
I will give 2 stars because the older lady did welcome me to the store. However, the younger female worker says “ security check” as soon as I walk by her!! Is this a normal thing you do when all of your customers come in??!? So I am thinking did I stand out for some reason?? Did I misinterpret what was being said? I did browse around a little bit. But that made me uncomfortable so I left!
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December 2023 by hilda jay
Great store. Affordable prices. Need a dressing room.
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November 2023 by Danielle parker
Manager with dreads Althena was very rude honestly I can’t even understand how she’s a manager with all the negative reviews I have seen about her . She makes the brand and the business look bad if you have an attitude over questions then maybe you should find another job.
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November 2023 by Nique Puryear
The Knightdale location has the rudest employees one in particular with plated hair (whatever that was) and glasses. Need to go to a customer service class. What type of manager roles their eyes, shrugs their shoulders like they don’t care and look at their employees sideways when they are trying to help. I left my items at the counter and walked out will not ever go back in Knightdale NC and don’t know how some people are still there looking at previous reviews that all say the same
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January 2023 by Alondra
Rude employees. Rainbows needs to train their employees on customer service. Their employees think it’s appropriate to yell at their customers and they’re toddlers in front of others instead of talking to them like an actual human being. I had to leave from the embarrassment. Will never go back here.
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December 2022 by Shannon p
Went there today to grab a skirt. Went to check out and it was a woman at the register. She walks behind me and started yelling for Ms. Loretta. Comes back to the register and I still don't get acknowledged. I put the skirt down and walked out the door trouble customers service. You don't see me right in front of you trying to purchase something. I'm lost af
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September 2022 by Jasmine Riddick
This specific location has been the worst. I drive an extra 30 mins just to go to another location thats further away from my home. The manager (older woman with dreads) provides horrible customer service. She never says thank you, or even a simple hello. Its almost as if you're disturbing her by wanting to purchase anything from the store. I will say Tasha has been the most friendliest and she was also willing to help me. I will never be returning back to this location.
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July 2022 by Denise Hoggard
I love rainbow! Ive never had a problem! I shop there all the time. Its a good go to store for women all around..?❤?
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January 2022 by Donnishs Montague
I've been going to this Rainbows for a while one day when I walked into this Rainbows it was two employees that were standing at the front desk and there was know music playing in the store and they were just staring at me they acted like they had a problem so I just walked out of the store every since I had been going there they have had a Problem with me any ways but they don't have to be worried about me any more I want be going back into that Rainbows I had a horrible experience at this location
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January 2022 by Renee Brown
I visited the rainbows in Knightdale NC, the older black women with short locs was extremely rude and unprofessional. She was speaking to her colleague in a belittling tone in the present of consumers which is unacceptable either way. I was exchanging a burgundy coat that was too small , but she said she was unable to accept it because it has marks on it. I understood simply because it was in the back seat of my car where my younger daughter sits and she could have touched it stepped on it etc… so fine I’ll give it away. My eldest daughter also bought a key chain there a week ago and one of the employees did not remove the security tag I asked her to remove it, she said she didn’t kno if it was bought or not . First and foremost we work hard for everything we own an to be accused of taking a key chain is an insult. I understand protocol but this women was simply behaving terribly because she hates her job and did not want to be there, but that’s no excuse for her tone, demeanor, presentation or the way she treats other employees. She eventually did remove the security tag, but I will never shop with this location again due to this experience.
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September 2021 by Raquelita Hernandez
very bad experience the attention of the employee was very rude and unbearable I will never return to that place
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August 2021 by Queta Wright
I haven't been in this store in years but they did not disappoint. I really wish their dressing rooms were open.