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April 2024 by ubu
we placed a mobile order for dine in. we were greeted 5 minutes after we arrived (there was no line at the register) and we told the team member we had placed a mobile order and the name associated with that order. She returned to the kitchen presumably to check on/start our order. 25 minutes later, we returned to the counter and the same agent we spoke with earlier failed to recognize that we were still waiting for our order. we were not even offered cups for the soft drinks we had already paid for. She left in search for our order.during the interim, one person who was there before we arrived had received her order and was obviously disgruntled, presumably for her long wait. 2 cars had been served at the drive thru since we arrived. I counted 8 people on staff in the kitchen not including the manager in the office with the door closed. one team member had been carrying the same bag of shredded cheese back and forth across the kitchen for 10 minutes. another was teasing a third about a nacho cheese pump she had "thrown across the kitchen and broken". the floors and make table were filthy. the staff member with the bag of shredded cheese had finally found the scissors and the cheese was in the make table. the broken pump had been switched out. at 30 minutes we got our food. returning to the table we realized that it was wrong and returned to the counter once again, to ask for a manager. She helped the crew remake our order.the dining room was filthy to match the kitchen. worst taco bell experience ever, and I'm a 56 years old man. this is not my first rodeo.the on duty manager should be fired for dereliction, or at least come out of the office and manage the restaurant.
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March 2024 by Jonathan Lynch
The staff were attentive. The restrooms were clean and the products were stocked. The food was delicious and prepared with haste! I loved it!
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March 2024 by Amethyst “Camma Lavone”
This is my first time dining into this place and I am absolutely loving this restaurant, customer service was great, food was great most importantly the bathrooms were amazing clean. I would definitely recommend this location any day. Thanks for your great customer service and hospitality!
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March 2024 by Julie Vandendriessche
Has a new flat bread taco shell. Very
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February 2024 by Kayla Moore
Terrible food, terrible service. They charge you for things they don’t bother to put in the bag. Your food will absolutely be cold before you even drive off. It’s a shame this is the only taco bell in Knightdale but i’d rather eat a jean jacket than return back to this dump. They are always out of everything. The owner clearly doesn’t care about this location and it shows. Shut it all the way down.
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February 2024 by Alisha Tee
The experience was quite aggressive. Being barked at and rushed while trying to order food is not something I would recommend. It's Taco Bell, not a military operation. I ended up with food I didn't want.
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February 2024 by Priscilla Jackson
A mushy cold mess! Thrown together and with only 2 -3 employees ever! Gotta do better Knightdale! ????Parking: Very awkward to park with space for at best 4 vehicles..
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February 2024 by uriel soto
angel was a great help when i messed up my
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February 2024 by Fabian Sanchez
It's taco bell. You get what you pay for in the bathroom 30min later, small
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January 2024 by TBR FYI
FOOD WAS SUPER FRESH^.^Proportions were NORMAL on EACH taco not too less or too much they made all of them perfect ? Thank YOU!Atmosphere was GREAT customer service very welcoming ? ?THE FOOD WAS SOOO DELICIOUS FOR MY KIDS ❤ <3Parking: Parking is very easy to find in this location!
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January 2024 by Sean Thompson
People taking the order are super nice; however the folks making the tacos ... I'm not sure what's going on. Order supreme tacos.. you get like 3 tomatos, a pinch of lettuce/cheese, and no sour cream.
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January 2024 by Black “H swap Accord” CB7
Fantastic customer
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January 2024 by Laurie Hanvey
Supposedly open till 1:00 a.m. or later. Arrived at 10:15 p.m. and was told the system was down and they weren't open.
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January 2024 by Tiffany Trombly
Clean and the staff are great!
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December 2023 by Jennifer H
The people that work there are nice but man, the quesadillas have gotten so expensive and then theyre made like this?? Half of it doesn’t even have the chicken OR sauce in it. Like come on.