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August 2023 by Joy Skaggs
It's not the places that are bad or even the products they sell its the cost of everything now a days. People are very friendly and helpful.
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May 2022 by Nadia Forte
Great experience, wonderful staff. Purchased a pair of shoes that I thought I liked turns out once I got home I didn't. Took them back without a receipt and the staff explained the refund policy and that I could exchange them since they were on sale. Policy was posted in the store and on my receipt I just failed to read it so thats on me. I was more interested in another pair of shoes than getting a refund so there was no issue there for me. I only mention this bc the negative reviews seem to be all about the refund policy. What prompted this review was the great service I received each time I visited the store. The employees were amazing. All were helpful, patient and friendly (thanks Tre!) I'm not a people person and I hate shopping but I had a great experience. Literally everyone I encountered was great. Will definitely return!
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January 2021 by Kimberly Kennion
Good customer service; very helpful sales associates. The store was very clean and organized. Im not sure if I understand the refund policy on Sale items. The women's selection could be better. Overall I had a very pleasant experience during the holiday rush.
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January 2021 by Muema M
STAY AWAY ALL YE!. They don't give store credit or refund even after purchases made in 18 hours. I bought a pair of sneaker for my son. At the store they allowed him to try one. Upon getting back home he tried both on and the sneakers were too tight. Back to the store and they declined my request. I asked for the store manager and I was told to come back later. I was forced to take something else in exchange for which I did not want. KEEP OFF! Bad business practice that boils down to greed. Zero Stars
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December 2020 by Jm M.
Declined refund or store credit for a pair sneakers. I purchased a pair that turned out to be a size small. I took it back immediately in less than 24 hours. Manager did not even help after I explained my situation.
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January 2020 by PJ K
It's really easy to find out where "not" to go back to....this place is on that list. (and we have 5 grandchildren.....lol....we can get shoes/sneakers elsewhere) TAF won't last long......
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December 2019 by Darkness Plays mc
manager also smells like he just finished smoking
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July 2019 by Nataly Johnson
If we could give no stars for horrible customer service!!!!My husband and I came into the store to make a purchase on shoes they have a good sale on select shoes now problem. As we walk in there is a young lady just sitting not trying on shoes and the 2 other gentlemen just standing there. As we look around I see some shoes I want to try on inside of the sales person saying would you like to try those on or maybe is there is something you are looking for but instead they are judging my tattoos. As soon as I heard the comments we walked out of the store. It was very disrespectful and rude of them to be judging they should have been trying to make a sale. I will not be going back customer service sucked!!!
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December 2018 by Risa Schluchter
Found shoes I was looking for.
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August 2018 by Latrelle Silver
Doesn't have a good selection of items.
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July 2018 by Diana Deschaine
Needs new staff
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April 2018 by clifford byrd
This is the place to find quality shoes. Salesperson on Sunday was best I ever had seen in a shoe store. I am a big guy with big feet and I was in and out with a new pair of Air Force One in 10 minutes that fit so good! I was very impressed. Get you some!
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April 2018 by Dawn Love
Boring selection
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December 2017 by Lorie Laubscher
Went to the store today. Had a great variety of shoes to pick from. Good prices. My new go to store for nice shoes.
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November 2016 by Shawnte Harris
Purchased shoes via Knightdale store on aThursday, spoke with the manager in store, he Guaranteed that HE would pick the shoe up and have the by Monday. Monday comes NO SHOE, he apologized and stated he would have the shoe the following week. Called back the following Tuesday, still NO SHOE!!!!!! Had to get a refund back and still NO SHOES!!!! They want you to pay in store and are lazy about picking up shoes from other stores if this is coming from management I can only imagine how he leads his team. SMH!!
