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February 2024 by Google User
my experience was horrendous. mobile check in is TERRIBLE. if it's reserved at x-time, and we're "late" to pick up, that should not hinder the mobile check in experience. I was sitting in the parking lot for an hour to get things going again. I had to re-enter all information. The location was convenient to where i'm located, the equipment clean, but OMGSH, never again would I "sign up" for mobile check in, nor would i EVER recommend someone else do mobile check in. terrible. terrible. TERRIBLE.
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February 2024 by Mark
When I chose the location, I did not realize it was a dealer rather than an U-Haul center. It was a gated storage facility closed on Sunday (my rental day) with no parking available for my car (a sign saying U-Haul customer’s cars parked there would be towed) The original code to get the key did not work, and the truck was not visible without walking the entire property. I will not rent from this location again. Also, the tricks were unlocked at the location. I almost canceled as a result. I’ve usually used U-Haul in the past, however, I will only use their staffed locations in the future if I use them. It was stress I did not ask for and did not care for.
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July 2023 by Ayana Jones
Hard to locate
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August 2022 by James Palumbo
Check in and out was quick. The staff were very friendly and helpful. The vehicle was ready and clean. It is right off the road so easy in and out.
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April 2022 by T'Kiyah Outlaw
Horrible Self pick up experience. Directions were not clear and the uhal app barely worked. The gate code was not provided for pick up or drop off. Do not rent a uhaul from this location.
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February 2022 by Jim Moore
Kenya was very friendly and helpful!
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October 2021 by Charlie Harris
Service was excellent
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April 2021 by Madison McCloud-Moore
Great service as always at the best Uhaul dealer in Knightdale. Jordan is the best and always helps me find a truck even if they don't have one at their store. Great service and friendly staff.
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December 2020 by David Barrientos
Great customer service with employee
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September 2020 by JOSEPH LUJAN
Shequana was a blessing in disguise. I came in as a walk in to get a rental ASAP and she was ready and willing to help. She defiantly has single handedly won my business for this location. I will be renting from here again hands down due to her pristine service and care for the customer!
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August 2020 by Garrett Jex
Good renter. Getting and dropping it off was seem less. Thank you
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February 2020 by PickUp TheCross
Such a smooth process, best uhaul experience ever, Kenya was awesome, went above and beyond, and made sure I had everything needed! When returning uhaul Maggie was great too!
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November 2019 by Jason Beach
Thank you Kenya and Alexa! You ladies made it so easy for me to drop off the trailer I rented and also rent a unit.
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November 2019 by Tori Lewis
I want to thank Kenya for her time and effort. I really appreciate her keeping in contact with me while I was renting the truck. She was a pleasure to encounter.
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September 2019 by Vonnya Smith
Because she was just that amazing!!! If I could leave more reviews I would!! Kenya was so firendly and helpful. Renting a truck at the facility has been the easiest process of my day. Thank you Kenya!!
